Percy Harris
Chicago,IL
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
Work History
Cook/Prep Dishwasher
Popeyes® Louisana Kitchen
06.2020 - 11.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Communicated closely with servers to fully understand special orders for customers.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Line Leader
General Mills
01.2017 - 07.2019
- Assisted in training new employees and implementing procedural changes.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
Cleaner
We're Cleaning
05.2016 - 07.2016
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
Package Handler
UPS
10.2014 - 02.2015
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
High School Diploma -
Crane Prepatory High School
Chicago, IL06-2010
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Sanitation
- Supply restocking
- Grilling
- Heavy lifting
- Construction
- Attention to detail
- Power tool operation
Timeline
Cook/Prep Dishwasher
Popeyes® Louisana Kitchen
06.2020 - 11.2021
Line Leader
General Mills
01.2017 - 07.2019
Cleaner
We're Cleaning
05.2016 - 07.2016
Package Handler
UPS
10.2014 - 02.2015
High School Diploma -
Crane Prepatory High School
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