Percy McClelland III
Longview,TX
Summary
Approximately 9 years’ office environment experience. High-performing and dependable hard worker. Always taking the initiative and committed intelligent student with accounting as my major and criminal justice as my minor. Mature in every nature with a deadline driven attitude. I’m determined to strive for a doctorate degree with a career in forensic accounting. I have various experiences with multiple job fields. Skilled and responsible with zero tolerance for failure and/or dissatisfaction. Positive minded and spirited with a drive to be proactive in all areas. Im currently looking for a career with some relevance towards my future degree in accounting.
Overview
13
13
years of professional experience
Work History
Finance Specialist
MEI Group Auto Finance
04.2022 - 05.2025
- Marketing and self promotion for a commission only pay scale.
- Engaging with customers and discovering key information information such as customer budget, credit scores and collection, stability scoring, and ultimately setting up new lines of revolving credit for customers.
- Selling pre-owned vehicles
- Proficient with CRM systems
Process Assistant
Amazon
03.2021 - 04.2022
- Streamlined communication processes to improve team collaboration and operational efficiency.
- Implemented inventory management systems to enhance accuracy in stock levels and order fulfillment.
- Trained new employees on standard operating procedures and safety protocols to ensure compliance.
- Analyzed workflow data to identify process bottlenecks and recommend improvements for productivity.
Night Auditor
Holiday Inn Express Hotel Suites
01.2019 - 03.2021
- Managed night audit processes, ensuring accurate financial reporting and transaction reconciliation.
- Monitored hotel occupancy and revenue trends to optimize pricing strategies.
- Supervised front desk operations, providing exceptional guest service during overnight shifts.
- Implemented efficiency improvements in check-in/check-out procedures to enhance guest experience.
- Trained and mentored junior staff on audit protocols and customer service standards.
- Conducted nightly reports detailing room revenues, adjustments, and discrepancies for management review.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
Front Desk Associate
Econo Lodge Hotel
08.2018 - 12.2018
- Knowledge of Choice guidelines and systems. Keep property well maintained. Ensure guests good customer service and safe travels when checking out. Handle guest information in professional manner and to hotel guidelines. Count down drawer. Know difference in rooms and rates. Patrol the hotel regularly to ensure guests safety.
- Privately Owned
Temp Worker
Square One LLC
05.2018 - 08.2018
- Employed at two jobs with temp agency over summer because I was going to school at UTC and was only in Memphis for a few months. Worked at Methodist Central Hospital at night and Methodist Germantown Hospital. At Central I worked at the help desk signing in guests into the hospital after regular visiting hours and assisting the MPD and security as needed. I was offered full time job but declined because of I would have to move back to Chattanooga in short time. At Germantown I worked as a Logistics Generalists and perform all duties to keep the hospital well equipped with the medical equipment needed for every department for every floor.
- Temp Agency
Logistics Generalist
Methodist South Hospital
07.2016 - 05.2017
- Coordinated with interdisciplinary teams to enhance patient care delivery and communication.
- Streamlined workflow processes to improve efficiency in patient service operations.
- Organized and maintained supplies to support operations.
- Established key performance indicators for the department, monitoring progress towards targets regularly.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Lube Technician
Gossett Volkswagen
10.2015 - 07.2016
- Perform oil changes on all car models. Completely assess vehicle, including brakes, fluids, belts, and tires. Write vehicle assessments detailing needed repairs and updates. Consult with customers on issues found and help determine best course of action. Maintain 100% hazard-free work environment with zero safety issues. Oversaw front desk at busy downtown repair shop. Prepared customer maintenance orders and scheduled appointments. Kept front desk and waiting area clean and stocked with refreshments. Answered telephone and took messages.
Community Educator
Behavioral Sciences of Tennessee
05.2015 - 10.2015
- Successfully help level 9 patient live day to day without injury. Interact with patient day to day teaching how to talk, eat, bath, and other normal day to day activities. Keep close count on monthly budget for food and house supplies. Keep daily log of patient actions, emotions, bowel movements, and achievements. Help patient get active by exercising, playing games, and staying active. Report all incidents to leader. Able to work without supervision.
Material Handler
FedEx
05.2014 - 05.2015
- Scan, load, and unload AMJ, AAD, trucks, and aircrafts around FedEx Hub Memphis. Transport freight using a tug and four dollies max. Perform PST’s on ramp. Using handheld device to transport freight amongst ramp areas for different locations and cities. Handle hazardous freight. Secure all freight on aircraft and make ready for flight. Aircraft gate clean up. Be sure all extinguishers were ready for use and properly checked.
Crew Member
McDonald’s
09.2013 - 05.2014
- Help unload truck every Tuesday and Friday. Fry cook, cashier, clean store, work drive thru, prepare food and provide excellent customer care.
Inside Worker
Putt-Putt Golf & Games
02.2012 - 09.2013
- Operated and maintained arcade machines, ensuring optimal functionality for guest experiences.
- Assisted in setup and breakdown of events, facilitating smooth operations during peak hours.
- Trained new staff on operational procedures, fostering a collaborative work environment.
- Demonstrated adaptability by quickly learning new technologies introduced into the workplace environment, improving personal efficiency while also assisting colleagues with implementation challenges.
- Managed efficient cash register operations.
Education
High School Diploma -
05-2014
Associate of Science - Accounting
12-2026
Skills
- Cooperative Team Leader
- Outstanding Interpersonal Skills
- Proficient in computer applications
- Effective time management and organization
- Experienced in creating documents and presentations using Microsoft tools
- Efficient at acquiring new skills
- Strong Verbal Communication
- Swift conflict resolution expert
- Hospitality expertise
- Logistics management experience
- Customer service in dining
- Strong customer care skills
- Skilled in heavy equipment operation
- Consistent Time Management
- Attention to Detail
- Energetic and Enthusiastic
- Inventory management experience
- Professional office skills
- Proficient in Quickbooks
- Currently enrolled in community college for Associates in Accounting
Timeline
Finance Specialist - MEI Group Auto Finance
04.2022 - 05.2025
Process Assistant - Amazon
03.2021 - 04.2022
Night Auditor - Holiday Inn Express Hotel Suites
01.2019 - 03.2021
Front Desk Associate - Econo Lodge Hotel
08.2018 - 12.2018
Temp Worker - Square One LLC
05.2018 - 08.2018
Logistics Generalist - Methodist South Hospital
07.2016 - 05.2017
Lube Technician - Gossett Volkswagen
10.2015 - 07.2016
Community Educator - Behavioral Sciences of Tennessee
05.2015 - 10.2015
Material Handler - FedEx
05.2014 - 05.2015
Crew Member - McDonald’s
09.2013 - 05.2014
Inside Worker - Putt-Putt Golf & Games
02.2012 - 09.2013
Bolton High School - High School Diploma,
Dallas College - Associate of Science, Accounting