Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Intern

Percy Sergeant

Portland,OR

Summary

Dedicated and detail-oriented Scheduling and Staffing Administrator with extensive experience coordinating employee schedules, managing staffing needs, and optimizing workforce efficiency. Proven track record of streamlining processes and ensuring seamless operations within a fast-paced environment. Skilled in utilizing scheduling and payroll software, conducting workforce analysis, and providing exceptional support to both management and staff. Adept at multitasking, with a strong commitment to meeting organizational objectives and fostering a positive, diverse work environment.

Overview

9
9
years of professional experience

Work History

Scheduling and Staffing Administrator

Lowe's Companies, Inc.
01.2023 - Current

Creating and managing schedules for 150+ associates across multiple departments. Auditing and finalizing payroll

Other responsibilities include:

  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Created staffing requisitions, prepared interview packets, scheduled/drug screening and onboarding of candidates, and facilitated new hire orientation
  • Monitoring CDL drivers according to DOT regulations
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.

Communications Chair

Spectrum LGBTQ - TFS BPG
06.2021 - 06.2024
  • Communications and Outreach Coordinator for non-profit community partners such as GLSEN and Equality Arizona
  • Built strong relationships with local non-profits and media, securing positive coverage for events and initiatives
  • Coordinated all aspects of event planning, from venue selection and vendor management to onsite logistics and post-event reporting
  • Point of contact at Toyota for Phoenix Pride
  • Spectrum representative to the Toyota North American Advisory Council
  • Oversaw social media presence and workplace content creation, resulting in a 30% overall increase in volunteer engagement
  • Managing a team of professionals to ensure projects were completed on time and within budget.

Contract/Resoluon Specialist

Toyota Financial Services
06.2015 - 12.2022

Reviewed, analyzed and funded automotive financial contracts from national dealerships. Supported the finance managers in dealership with resolution to issues that arose preventing funding.


Other responsibilities included:

  • Managing contract lifecycle from initiation to closure, ensuring all parties fulfill their obligations within stipulated timelines
  • Coordination/leadership of funding teams
  • Prepared detailed financial reports and projections to support decision-making and strategic planning initiatives
  • Improved internal communication processes by developing informative presentations and trainings for staff members.
  • Achieved cost savings by identifying areas for improvement and negotiating more favorable terms with suppliers.
  • Managed high-value contracts portfolio, maintaining strong relationships with key stakeholders and ensuring compliance with regulatory requirements.

Education

High School Diploma -

American High School
Lansing, IL
02.2004

Skills

  • Attention to Detail
  • Recordkeeping and File Management
  • Computer literacy
  • Time management
  • Office Management
  • Leadership
  • Multitasking
  • Schedule Coordination
  • Work Planning and Prioritization
  • New Hire Onboarding

Accomplishments

  • Awarded 2 Lowe's Red Service Stars for exemplary performance
  • Used Microsoft Excel to develop schedule matrix spreadsheets.
  • Collaborated with team of 14 Department Supervisors in the development of effective, streamlined scheduling matrixes.

Timeline

Scheduling and Staffing Administrator

Lowe's Companies, Inc.
01.2023 - Current

Communications Chair

Spectrum LGBTQ - TFS BPG
06.2021 - 06.2024

Contract/Resoluon Specialist

Toyota Financial Services
06.2015 - 12.2022

High School Diploma -

American High School
Percy Sergeant