Percy Walker
Midlothian,USA
Summary
Results-driven Human Resources Director with over two decades of proven success. Skilled in professional development, performance improvement, relationship building, talent acquisition, and change leadership. Possesses executive leadership experience and a deep understanding of consulting environments, including various financial models. Specializes in immigration case management and eager to contribute valuable insights to Right Executive Search, LLC.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Employee Relations Consultant
Wells Fargo
01.2024 - Current
- Conducted thorough and impartial investigations into employee complaints, ensuring compliance with company policies and applicable laws, maintaining an average of 12 days for end-to-end investigations with a case management load of over 500 cases.
- Effectively used ServiceNow case management system.
- Collaborated with HR team to develop and deliver training programs on employee relations topics, such as diversity and inclusion, harassment prevention, and effective customer-centric communication, resulting in a 60% improvement in employee engagement and compliance.
- Advised management on the interpretation and application of employment laws and regulations, ensuring compliance and minimizing legal risks, while maintaining a personal inclineHR Net Promoter Score (iNPS) of 88.9 for over 500 cases.
Human Resources Director
United States Marine Corps
04.2020 - 11.2023
- Provided persuasive, expert guidance and support while delivering targeted solutions with a focus on sustainability, change management, operational strategy, strategic planning, and immigration case management, with the use of strong analytical skills.
- Developed strategic business partnerships through coaching and relationship building at all levels of the organization.
- Partnered with regional HR Partners on global strategy and executions. Supported employee relations issues and required resulting in a 30% increase in employee engagement.
- Plan, design, and facilitate team and off-site meetings as needed.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Processed employee claims involving performance issues and harassment.
- Conducted company-wide town hall meetings to convey updates.
- Conducted exit interviews to better understand the reasons why employees were separating from the company.
Senior Human Resources Generalist
United States Marine Corps
02.2009 - 04.2020
- Managed over 80 employee relations matters, including investigations, disciplinary actions, and performance management with empathy, ensuring consistent compliance with company policies and California employment laws.
- Provided guidance and support to 8 managers and employees on employee relations issues, promoting a positive and respectful work environment.
- Developed and delivered creative training programs on employee relations topics, such as employee engagement, conflict resolution, and effective communication.
- Developed strategies to increase employee satisfaction and reduce turnover.
- Led special training courses such as yearly sexual harassment seminars.
- Collaborated with managers to identify and address employee relations issues.
- Created and delivered HR training sessions to staff, managers and executives.
Education
Senior Professional Human Resources - Human Resources Management
HRCI
Alexandria, VA10.2023
Master of Science - Computer Information Systems
Colorado State University
Fort Collins, CO12.2018
Graduate Certificate - Business Intelligence
Colorado State University
Fort Collins, CO12.2018
Bachelor of Science - Psychology
Kaplan University
Davenport, IA12.2014
Skills
- Effective team leadership
- Analytical problem-solving
- PowerPoint
- Leadership in change management
- Data Analysis
- Consulting expertise
- Building strong professional connections
- Dispute resolution
- Human resources information system expertise
- Conflict resolution mediation
- Knowledge of employment regulations
- Coaching and mentoring
Certification
- Certified Scrum Master (CSM), 01/2020, Scrum Alliance
- Project Management Professional (PMP), 02/2023, Project Management Institute
- SPHR - HR Certification Institute
Timeline
Employee Relations Consultant
Wells Fargo
01.2024 - Current
Human Resources Director
United States Marine Corps
04.2020 - 11.2023
Senior Human Resources Generalist
United States Marine Corps
02.2009 - 04.2020
Senior Professional Human Resources - Human Resources Management
HRCI
Master of Science - Computer Information Systems
Colorado State University
Graduate Certificate - Business Intelligence
Colorado State University
Bachelor of Science - Psychology
Kaplan University
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