Percy Andrew Asifo
Accokeek,MD
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Over the course of the years, I have had the pleasure of sharpening my skills to be able to extract, transform and translate this data so that it is comprehendible to whomever may encounter it.
Currently I am looking for a company to share these skills with so that I may seek leverage to sharpen my skills and contribute to a great foundation.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations Manager
Potluck Solutions LLC
03.2017 - Current
- I had the great pleasure of growing with this Consulting company as their operations manager
- Typical duties included, ensuring day to day operations were being properly handled, overseeing booking and consulting information
- Occasionally providing insight and helping to configure solutions for data focused companies.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Administrative Manager
Jam Court Data
01.2015 - 02.2017
- Working with this company as a entry level data analyst my everyday duties were to gather raw data from various sources and databases and use SQL or other querying languages to extract relevant data and formulate it into files for research.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Collaborated with IT department to troubleshoot software issues, leading to a more stable data entry environment.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Completed data entry tasks with accuracy and efficiency.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Executive Agent/Office Manager
ALLSTATE INSURANCE COMPANY
04.2004 - 08.2012
- Over the course of 8 years I have had the chance to work multiple positions such as office manager, Associate Agent, as well as the Executive Officer
- While holding these positions my responsibility was to oversee operations and market auto, life, and home insurance policies.
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Negotiated favorable contract terms for clients, securing competitive rates and coverage options.
- Drove revenue growth by consistently meeting or exceeding sales targets through strategic planning and execution.
- Analyzed client portfolios to identify potential gaps in coverage, offering suitable recommendations based on individual needs.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Mentored junior agents within the team, sharing insights and best practices to support their professional growth and contributions to the agency''s success.
- Developed new business and managed new and existing clients.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
Education
Associates In Business Administration - Business Administration And Management
Northern Virginia Community College
Annandale, VA12.2010
Property And Casualty Insurance License - Insurance And Risk Management
AD Banker
Alexandria, VA04.2007
Skills
- Data Manipulation/ Cleaning
- 7 years managing portfolio
- Programming and Scripting
- Database Management
- Well Versed with Info Path Software
- Experience with ESRI and ARCGIS
- 7 years in Sales & Marketing
- Customer Service
- Data Analysis
Certification
Virginia Property & Casualty License, 01/01/2006
Position
Manager
Focus
Analytics
Personal Information
Title: Business Admin.
Languages
english
Native or Bilingual
Spanish
Limited Working
Twi "Ghanaian"
Elementary
Timeline
Operations Manager
Potluck Solutions LLC
03.2017 - Current
Administrative Manager
Jam Court Data
01.2015 - 02.2017
Executive Agent/Office Manager
ALLSTATE INSURANCE COMPANY
04.2004 - 08.2012
Associates In Business Administration - Business Administration And Management
Northern Virginia Community College
Property And Casualty Insurance License - Insurance And Risk Management
AD Banker
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