Perdia Lewis
D
Augusta,GA
Summary
Results-driven customer service professional with a strong track record of enhancing satisfaction and driving sales at Bojangles' Famous Chicken 'n Biscuits. Expertise in transaction processing and financial management, complemented by exceptional conflict resolution skills. Known for fostering positive customer relationships and contributing to a collaborative work environment. Aiming to leverage these skills to achieve operational excellence in a dynamic team setting.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Cashier
Bojangles' Famous Chicken 'n Biscuits
Augusta, GA
04.2024 - 11.2024
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided top-tier customer service to patrons through active listening and engagement.
- Stocked shelves with merchandise when needed.
- Worked closely with front-end staff to assist customers.
- Used suggestive selling techniques to promote add-on sales.
- Addressed customer grievances in line with company guidelines.
- Curated promotional displays to enhance sales.
- Arranged and replenished displays to maintain store appearance.
- Assisted customers via phone with store operations, product information, and order placement.
- Built and maintained productive relationships with employees.
- Welcomed customers and responded to their inquiries regarding store products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Conducted regular cleaning of all surfaces in the checkout area.
- Performed other duties as assigned by management.
- Trained new team members in cash register operation, stock procedures, and customer services.
Daycare Teacher's Assistant
Burns Daycare & Preschool
Augusta, GA
03.2024 - 04.2024
- Helped organize classroom materials such as books, art supplies, toys.
- Took class attendance and recorded absences.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Ensured that all relevant health and safety regulations were followed at all times.
- Recorded child behavior, food, and medication information for supervisors.
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
- Assisted in preparing meals for the children according to nutritional guidelines.
- Enforced rules to teach good manners and maintain safe environment.
- Helped to maintain a safe and fun learning environment.
- Coordinated outdoor activities that encouraged physical activity and awareness of nature.
- Communicated effectively with parents and guardians about children's daily activities and progress.
- Monitored children during nap time, ensuring a quiet and restful environment.
- Provided individualized attention to each child, helping them with their development needs.
- Secured indoor and outdoor premises to protect children.
- Assisted children with hygiene tasks, including handwashing and bathroom breaks.
Daycare Teacher Assistant/Preschool Lead Teacher
Anointed Hands Daycare Center
10.2023 - 03.2024
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
Education
Associate of Applied Science - Early Childhood Education
Miller-Motte
Augusta 07.2024 - Current
Certificate of Technical Studies - Early Childhood Care And Education
Augusta Technical College
Augusta, GA. 03.2023 - 04.2024
GED -
Augusta Technical College
Augusta, GA. 07.2018 - 06.2019
Skills
- Stock Replenishment
- Effective Cash Management
- Transaction Processing Expertise
- Customer Service
- Employee Training
- Accurate Receipt Processing
- In-Depth Product Understanding
- Debt Recovery Coordination
- Cleaning and sanitizing
- Financial Transaction Processing
- Revenue Growth Methods
- Customer Satisfaction Management
- Supportive Interaction
- Transaction Processing Skills
- Elementary Math Competence
- Conflict Management Skills
Time management
Child safety
Active listener
Problem-solving
Loves children
CPR and first aid
Friendly and likeable
Emotionally supportive
Approachable
Infant, toddler, and preschool curricula
Parent-teacher communication
Positive reinforcement
Decision-making
Classroom management
Social development activities
Play-based learning
Positive role model
Behavior modeling
Age-appropriate activities
Arts, crafts, and games
Meal preparation
Professional babysitter
Cognitive development
Disaster preparedness training
Montessori methodology
Record keeping
Verbal and written communication
Adaptability and flexibility
Multitasking and organization
Contact
Augusta, GA 30904
Education and Training
other,Augusta, GA,other,Augusta, GA,true,other,Augusta, GA
Work Preference
Work Type
Part TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid time off401k matchPaid sick leavePersonal development programsTimeline
Associate of Applied Science - Early Childhood Education
Miller-Motte
07.2024 - Current
Cashier
Bojangles' Famous Chicken 'n Biscuits
04.2024 - 11.2024
Daycare Teacher's Assistant
Burns Daycare & Preschool
03.2024 - 04.2024
Daycare Teacher Assistant/Preschool Lead Teacher
Anointed Hands Daycare Center
10.2023 - 03.2024
Certificate of Technical Studies - Early Childhood Care And Education
Augusta Technical College
03.2023 - 04.2024
GED -
Augusta Technical College
07.2018 - 06.2019
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