Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Hi, I’m

Noel Perez

Administrative/Retail/ Customer Support
The Woodlands,TX
Noel Perez

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level clerical/administration or customer service position. Ready to help team achieve company goals. Detail-oriented team player. Ability to handle multiple projects simultaneously with a fair level of accuracy. Proven track record of maintaining efficient office operations. Skilled in scheduling and coordinating meetings, and new/old employees into needed training, managing travel and expense reports, and transcribing minutes, technical problems/anything needing to have a kept record. Outgoing teammate with experience overseeing and assisting to complete multiple tasks of the company successfully. Commitment to providing outstanding customer service and assistance to all persons.

Overview

8
years of professional experience
3
years of post-secondary education

Work History

Walmart
The Woodlands , TX

Coordinator
06.2022 - 02.2023

Job overview

  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Collected and analyzed business data from various departments to prepare reports and presentations for management.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Handled incoming and outgoing shipping and receiving activities.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Kept high average of performance evaluations.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Monitored front areas so that questions could be promptly addressed.
  • Interceded between employees during arguments and diffused tense situations.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Walmart
The Woodlands, TX

Online Personal Shopper
12.2019 - 06.2022

Job overview

  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Developed professional relationships with customers to establish repeat business and increase trust.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained current knowledge of evolving changes in marketplace.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Informed customers of promotions to increase sales productivity and volume.
  • Stayed current on company offerings and industry trends.
  • Contributed to team objectives in fast-paced environment.

Buca Di Beppo
The Woodlands, TX

Restaurant Team Member
09.2019 - 12.2019

Job overview

  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
  • Emptied on-site trash receptacles into dumpsters and large waste receptacles.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.

Wash N’ Dry
The Woodlands, TX

Laundry Attendant
04.2019 - 09.2019

Job overview

  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Collected soiled linens and clothing and pretreated stains.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over Number pieces per shift for large $Amount revenue-producing business.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Used POS system to collect payments from customers, providing invoice for proof of transaction.
  • Used irons and iron boards to press clothing, folding and organizing garments.
  • Evaluated garments to segregate delicate and non-delicate items, providing extra scrutiny to easily damaged clothing.
  • Received and counted clothing items to provide fees and date of pick up for customers.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Observed and adjusted machine cycle times, achieving quality results.
  • Restocked supply inventories and notified supervisors of shortages for customer convenience.
  • Kept track of customer laundry items by properly sorting, identifying and storing clothing.
  • Operated machines correctly by following machine instructions and safety regulations.
  • Helped customers with choosing appropriate cleaning cycles and techniques.
  • Assisted with unloading and loading customer laundry items.
  • Supported accurate records by recording laundry and dry-cleaning processes and transactions.
  • Used special fabric treatments, borax, and Type cleaner to remove stains.
  • Monitored customer laundry loads to reach proper wash cycle times.
  • Delivered superior customer service by responding to inquiries and complaints.

Wienerschnitzel
Lubbock, TX

Shift Manager
04.2016 - 04.2018

Job overview

  • Used proper techniques to prepare food and ingredients.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Operated register to process payments and collect cash payment for order totals.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Cultivated warm relationships with regular customers.
  • Supported sales efforts by suggestively upselling food items and increasing check averages.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Greeted guests pleasantly and answered menu questions.
  • Prepared food orders, cooking on grill and operating fry station.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Served food and beverages promptly with focused attention to customer needs.

Wendy's
Lubbock, TX

Dishwasher Frontend Cashier
01.2015 - 02.2016

Job overview

  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Followed food safety protocols and best practices as instructed by ServSafe training.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organize aisles in assigned department.

Education

Home. School
Home School

High School Diploma
03.2020 - Current

Skills

    Administrative oversight

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Accomplishments

  • I started low level in most all positions, enabling to learn all I could before being promoted.This has helped in knowledge gaining of the company, making me feel apart of a family vs. company.

Software

Microsoft Word, Excel, PowerPoint, Outlook, OneNote

Interests

Clerical, Administrative, Customer Service, Office staff, Receptionists, and Record Keeping.

Retail,Online Grocery Shopper, Cashier, Bakery, and Deli

Apparel, sales associate, and clerk.

Timeline

Coordinator

Walmart
06.2022 - 02.2023

Home. School

High School Diploma
03.2020 - Current

Online Personal Shopper

Walmart
12.2019 - 06.2022

Restaurant Team Member

Buca Di Beppo
09.2019 - 12.2019

Laundry Attendant

Wash N’ Dry
04.2019 - 09.2019

Shift Manager

Wienerschnitzel
04.2016 - 04.2018

Dishwasher Frontend Cashier

Wendy's
01.2015 - 02.2016

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Noel PerezAdministrative/Retail/ Customer Support