Pergaud Jean Gilles
7544224620
Pompano Beach,FL
Overview
8
8
years of professional experience
Work History
Medical Scribe
Memorial Pembroke Hospital
08.2022 - 12.2022
- Accompanied physicians through day in fast-paced, stressful environments.
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling.
Medical assistant
Hamilton Staffing Solution
01.2022 - 03.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained the client's medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared and administer vaccine Pfizer and moderna
Customer Service Representative
Teleperformance USA
08.2018 - 01.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Assisted customers with setting appointments
MD / Site Coordinator HIV/AIDS
CDS HAITI
04.2014 - 08.2018
- Participated in screening activities related to HIV detection, but also TB, and Sexually transmissible diseases
- Coordinated community activities destined to raise awareness against sexually transmissible diseases
- Treated adults and children living with HIV
- Reinforced counseling to facilitate adherence to HAART
Education
Bachelor of Arts -
01.2024
Associate of Arts -
12.2021
M.D. - Medicine
01.2012
Skills
- Continuous Quality Improvement (CQI)
- Patient History Expertise
- Good training in EMR especially Epic and eCerner
Timeline
Medical Scribe - Memorial Pembroke Hospital
08.2022 - 12.2022
Medical assistant - Hamilton Staffing Solution
01.2022 - 03.2022
Customer Service Representative - Teleperformance USA
08.2018 - 01.2022
MD / Site Coordinator HIV/AIDS - CDS HAITI
04.2014 - 08.2018
West Coast University - Bachelor of Arts,
Broward College - Associate of Arts,
University Notre Dame of Haiti - M.D., Medicine