Peri Gillis
Los Angeles,CA
Summary
Dynamic and strategic Operational Excellence Executive with extensive expertise in Staffing and Human Capital Management. Proven track record of leading large-scale MSP operations, driving process optimization, and implementing lean methodologies to enhance operational efficiency. Recognized for delivering innovative solutions, fostering organizational growth, and exceeding performance benchmarks. A two-time Presidents Club recipient, known for steering cross-functional teams and cultivating strong client partnerships.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director, Operational Excellence
Randstad Sourceright
01.2021 - Current
- Spearhead enterprise-wide operational excellence initiatives, driving efficiency and scalability across global MSP programs
- Architect and standardize mission-critical processes, including MSP Program SOPs, Supplier SOPs, Delivery Success Plans, and QBR templates
- Orchestrated the implementation of Remote Worker Standardization, significantly enhancing workforce agility and productivity
- Lead comprehensive compliance reviews, gap analyses, and strategic process reengineering for continuous improvement
Manager, Operational Excellence
Randstad Sourceright
01.2020 - 01.2021
- Led projects to enhance efficiency through global process standardization.
- Integrated robust project management strategies for successful program updates.
- Led the creation and execution of executive-level training to instill best practices across departments.
MSP Program Manager
Randstad Sourceright
01.2012 - 01.2020
- Oversaw the full lifecycle of MSP operations, ensuring stringent compliance, operational excellence, and client satisfaction
- Led comprehensive supplier management strategies and executed process optimization initiatives to elevate program performance
- Successfully executed multiple MSP implementations, resulting in enhanced operational outcomes and stakeholder alignment
- Earned Presidents Club recognition for exceptional leadership in program management and client engagement
MSP Staffing Specialist
Randstad Sourceright
01.2008 - 01.2012
- Monitored agency performance to meet standards and candidate delivery timelines.
- Ensured alignment of staffing solutions with client operations through hands-on coordination and guidance.
- Prepared reports on service delivery, vendor performance, and cost-effectiveness to facilitate decision-making.
Skills
- Operational Strategy & Transformation
- MSP Program Leadership
- Process Optimization
- Executive Training
- Mentorship & Leadership Development
- Digital Transformation
- Strategic Client & Stakeholder Management
- Microsoft and Google Workspace
- Continuous Process Improvement
- Microsite development
- Project Management
- Lean Methodologies
- Vendor Management Systems (VMS)
- Compliance Governance
Certification
- Lean Yellow Belt Certification
- Certified Mentor
- Situational Leadership Course
- Leadership in Motion Course
- Doing Business Globally Course
- Challenger Partner Course
Awards
Two-Time Presidents Club Recipient
Timeline
Director, Operational Excellence
Randstad Sourceright
01.2021 - Current
Manager, Operational Excellence
Randstad Sourceright
01.2020 - 01.2021
MSP Program Manager
Randstad Sourceright
01.2012 - 01.2020
MSP Staffing Specialist
Randstad Sourceright
01.2008 - 01.2012
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