Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Perla Banuelos

Bolingbrook,IL

Summary

Experienced Print Specialist with over 4 years in administrative support and management assistance. Proven track record in creating workflows to boost operational efficiency. Strong organization and problem-solving skills. Adept at developing efficient systems and documentation for company success. Skilled professional focused on team collaboration, adaptability, and a results-driven approach. Experienced in process optimization, teamwork, and effective communication for seamless daily operations. Recognized for reliability and a positive attitude.

Overview

7
7
years of professional experience

Work History

Operations Assistant

Personalization Mall
08.2022 - Current
  • Solved problems timely and effectively
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted operations managers with special projects.
  • Provided administrative support with accurate document preparation and data entry.
  • Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
  • Contributed to development of operational procedures to improve efficiency and accuracy.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.

Print Specialist Point of Contact

Personalization Mall
04.2021 - Current
  • Prepared and operated offset printing press for maximum efficiency and production.
  • Logged, trafficked and updated projects in job management software.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Proofed all job orders, securing client approval prior to production.
  • Loaded and positioned unprinted materials.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Reviewed completed orders for quality and accuracy.
  • Set up and operated printing press machines.
  • Employed root cause analysis to troubleshoot equipment and processing issues.

Assistant Store Manager

Family Video Movie Club
08.2018 - 10.2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Completed store inventories to identify theft and missing stock
  • Created an efficient and friendly work environment for employees

Education

High School Diploma -

Bolingbrook High School
Bolingbrook, IL
05.2025

Skills

  • Digital print equipment operation
  • Safety standards and protocols
  • Staff Supervision
  • Employee scheduling
  • Training
  • Positive attitude
  • Professional and friendly
  • Database Management
  • Dependable and Responsible
  • Basic functions in Excel
  • Organization and Time Management
  • MS Office

Additional Information

  • Bilingual

Languages

Spanish

Timeline

Operations Assistant

Personalization Mall
08.2022 - Current

Print Specialist Point of Contact

Personalization Mall
04.2021 - Current

Assistant Store Manager

Family Video Movie Club
08.2018 - 10.2020

High School Diploma -

Bolingbrook High School

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