Perla Cabrera

Amazon.in

03.2020 - 10.2024

Picking- using technology to locate products, picking items from shelves, and packing them for shipment.
Maintaining inventory- Assisting with inventory counts and organization projects.
following safety rules- adhering to safety quality and fulfillment production standards.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.

Taquitos De Puebla

09.2018 - 06.2021

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Bravo

09.2018 - 03.2020

Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
Developed and implemented training programs for new hires, improving overall team productivity and performance.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.

Summary