Perla Calderon
Stone Mountain,GA
Summary
Dedicated team member with a strong work ethic and consistently positive attitude. Skilled in delivering rapid and precise customer service through effective communication. Bilingual in Spanish, enhancing versatility. Thrives independently and as a valued team contributor.
Overview
10
10
years of professional experience
Work History
Pre-Closer
O'Kelley & Sorohan, LLC
10.2023 - Current
- Oversaw residential real estate contracts, obtained closing documents, prepared title commitments, and coordinated closing processes.
Assistant Manager
ABS Consulting, LLC
03.2022 - 08.2023
- Proficiently oversaw account management, conduct business data analysis, audit contracts and finances, and lead th implementation of innovative systems and procedures while effectively managing staff.
Director of Operations
The Orlando Firm P.C.
05.2021 - 03.2022
- Managed and supervised daily operations of the firm, optimizing productivity through procedural oversight and system management. Implemented comprehensive training programs for new employees to uphold operational efficiency.
Intake Coordinator/Legal Assistant
The Orlando Firm, P.C.
04.2019 - 05.2021
- Offered comprehensive support to attorneys and staff by screening new clients, drafting legal documents, and managing all new contracts and clients. Facilitated behind-the-scenes assistance during depositions, mediations, courtroom hearings, and trials.
Receptionist
The Orlando Firm, P.C.
06.2018 - 04.2019
- Handled front desk responsibilities by greeting and directing clients, managing incoming phone calls through screening and forwarding, and organizing daily mail.
School Photographer
Lifetouch
02.2018 - 06.2018
- Use traditional or digital cameras to complete projects of 400-1000 subjects daily.
Sales Representative
Metro PCS
09.2016 - 04.2017
- Efficiently managed currency and credit transactions with precision, while also overseeing customer accounts and facilitating setup of new devices for clients.
Part-Time Event Staff
Contemporary Service Corporation (CSC)
04.2016 - 09.2016
- Ensured strict compliance with operational procedures and policies, while seamlessly coordinating with facility staff as necessary.
Cashier
Hardee's
10.2014 - 05.2016
- Conducted thorough training sessions for new cashiers, instructing them on procedures, customer service best practices, and effective sales techniques.
Education
Associates -
Gwinnett College
Lilburn, GA05.2024
Skills
- Customer Service
- Administrative Support
- Operations Management
- Case Management
- Calendar Management
- Attention to Detail
- Fluent in Spanish
Timeline
Pre-Closer
O'Kelley & Sorohan, LLC
10.2023 - Current
Assistant Manager
ABS Consulting, LLC
03.2022 - 08.2023
Director of Operations
The Orlando Firm P.C.
05.2021 - 03.2022
Intake Coordinator/Legal Assistant
The Orlando Firm, P.C.
04.2019 - 05.2021
Receptionist
The Orlando Firm, P.C.
06.2018 - 04.2019
School Photographer
Lifetouch
02.2018 - 06.2018
Sales Representative
Metro PCS
09.2016 - 04.2017
Part-Time Event Staff
Contemporary Service Corporation (CSC)
04.2016 - 09.2016
Cashier
Hardee's
10.2014 - 05.2016
Associates -
Gwinnett College
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