Dedicated Community Manager with two years of management experience. Hardworking and resourceful with friendly and professional demeanor. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Apartment Community Manager
Williams Investments
09.2019 - Current
Improved operations through consistent hard work and dedication.
Used Microsoft Word and other software tools to create documents and other communications.
Worked with maintenance staff to complete timely repairs and enhancements.
Effectively scheduled showings, move-ins, and move-outs.
Evaluated property conditions and recommended improvements.
Increased office organization by creating filing systems and managing confidential information carefully.
Conducted move-out and move-in inspections to determine charges for damages.
Prepared and processed leases and move-outs.
Introduced and monitored effective lease renewals to maintain high occupancy rates.
Served legal notices as process server.
Leased up new property with 157 homes.
Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Streamlined operations by communicating efficiently with clients, and keeping meticulous records
Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Construction Laborer
Optimal Building Services, LLC
06.2016 - 12.2018
Worked independently in a fast-paced environment while meeting productivity and quality expectations.
Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
Executed daily duties to meet strict deadlines and drive forward progress.
Kept sites clean and organized to decrease accidents and increase overall productivity.
Finished projects by sealing paints or stains, polishing surfaces, and cleaning work sites.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Education
High School Diploma -
Sequoia High School
Everett, Washington
06.2016
Skills
Property management
Conflict Resolution
Strong work ethic
Teamwork and collaboration
Ability to work under pressure
Payment Processing
Resident relations
Tenant and eviction laws
Customer Relationship Management
Conflict handling
Leasing and sales
Property tours and inspections
Proficient in Yardi Voyager
Proficient in general construction - Framing, Taping, Drywall installation, Flooring/Tiling, Painting