Perla Espinosa Hernandez
Forest Park,GA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Cerrito Western Wear LLC
Forest Park, GA
11.2023 - Current
- Greeted customers and provided assistance with product selection.
- Helped in creating displays to promote products.
- Organized shelves and racks according to store layout and product sections.
- Assisted customers with returns, exchanges and refunds.
- Filled merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions and resolving problems.
- Worked as cashier scanning items, processing payments, and issuing receipts.
- Maintained a clean area in sales floor.
- Obtained customer opinion to identify areas of improvement within the store's services.
- Used a computer to process cash and credit card payments
- Answered cell phone calls to provide information of a product in the store
- Helped customers find products, answered questions and offered product advice.
Cashier
El Huarache Veloz
Forest Park, GA
09.2022 - 10.2023
- Worked cash register fast and accurately, processed payments by cash and credit card.
- Counted money in cash drawer at the beginning of shift to make sure that amounts were correct
- Maintained a clean checkout area including countertops, registers, and floors.
- Verify transactions at end of shift using forms and reports to verify if transactions are correct.
- Trained new team members working in cash register and customer services.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with any questions and orders.
Education
Stockbridge High School
Stockbridge, GASkills
- Customer Assistance
- Bilingual
- Organizational Skills
- Goal-Driven
- Call handling
- Product and Service Sales
Languages
Spanish
Native/ Bilingual
Accomplishments
- Certificate of completion of Cosmetology
Affiliations
- Part - time window tinter
- Spending time with the lord
- Reading
- Cooking
- Helping when not busy
References
References available upon request.
Timeline
Sales Assistant
Cerrito Western Wear LLC
11.2023 - Current
Cashier
El Huarache Veloz
09.2022 - 10.2023
Stockbridge High School
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