Perla Franco
Las Cruces,NM
Summary
Collaborative professional with strong interpersonal skills and a focus on continuous development. Excels in team environments and creates welcoming atmospheres for diverse guests. Maintains productivity and composure in fast-paced settings while effectively engaging with individuals in both English and Spanish.
Overview
4
4
years of professional experience
Work History
Caregiver
inteli care
Albuquerque, New Mexico
02.2026 - 05.2026
- Improved patient outlook and daily living through compassionate care.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained clean and well-organized environment for client happiness and safety.
Caregiver
1st care of new mexico
Albuquerque, New Mexico
12.2024 - 09.2025
- Assisted clients with bathing, dressing, grooming, and toileting needs.
- Monitored client conditions and reported concerns to care supervisors.
- Delivered personalized in-home care services to clients of 1st Care of New Mexico.
- Prepared meals and supported feeding routines for daily comfort.
- Maintained clean living spaces, linens, and personal care areas.
Front of House Employee
Panda Express
Albuquerque, New Mexico
10.2024 - 09.2025
- Greeted guests and took orders at Panda Express front counter
- Operated POS system to ring sales and process payments
- Coordinated with kitchen staff to fulfill takeout and dine-in orders
- Followed Panda Express food safety and customer service standards
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
cook
cliffs amusement park
Albuquerque, New Mexico
05.2024 - 08.2024
- Prepared burgers, fries, and concession items in a busy park kitchen, ensuring timely service during peak hours.
- Operated grills, fryers, and warmers in fast-paced service areas.
- Followed kitchen safety and sanitation guidelines during food prep.
- Restocked ingredients and supplies at serving stations during shift changes to maintain efficient operations.
Host/Certified Trainer/Cashier
Peter Piper Pizza Inc
Albuquerque, NM
01.2023 - 05.2024
- Greeted guests upon arrival, offering menu information to enhance their dining experience.
- Anticipated customer needs to deliver exceptional service and improve overall guest satisfaction.
- Answered customer inquiries about menu, restaurant services, and special promotions to support informed decision-making.
- Managed phone and in-person reservations to ensure efficient guest seating.
- Collaborated with team members to complete assigned tasks and support overall objectives.
Busser
Barbacoa Juárez
Albuquerque, NM
05.2022 - 07.2022
- Maintained cleanliness of dining area throughout shift to ensure guest satisfaction.
- Cleared tables efficiently between courses to improve guest turnover. between courses to enhance dining experience.
- Assisted servers by stocking supplies and preparing the dining area for service.
Education
High School Diploma -
Ace Leadership High School
Albuquerque, NM11-2023
Skills
- Personal care assistance
- Patient communication
- Appointment scheduling
- Activity planning
- Customer Service
- Cleanliness standards
- Teamwork coordination
- Team mentality
- Teamwork
- Verbal communication
- Communication effectiveness
- Quick learner
- Front of house
- Server Support
- Financial management
- Interpersonal skills
Timeline
Caregiver
inteli care
02.2026 - 05.2026
Caregiver
1st care of new mexico
12.2024 - 09.2025
Front of House Employee
Panda Express
10.2024 - 09.2025
cook
cliffs amusement park
05.2024 - 08.2024
Host/Certified Trainer/Cashier
Peter Piper Pizza Inc
01.2023 - 05.2024
Busser
Barbacoa Juárez
05.2022 - 07.2022
High School Diploma -
Ace Leadership High School