Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Perla Gallegos

Amarillo,TX
Perla  Gallegos

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Excellent time management and active listening skills. Offering innovative solutions to unique issues needs.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every person a positive experience.

Overview

25
years of professional experience

Work History

Harmony Hair Salon
Amarillo , TXtx

Cosmetologist
06.2023 - Current

Job overview

  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Assisted customers in selecting appropriate retail products for their needs.
  • Introduced customers to cutting-edge beauty trends and products where applicable.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Shaved, trimmed and shaped beards and mustaches.
  • Responded to customer inquiries by phone and in person.
  • Managed appointments through scheduling clients by their hair needs
  • Advised clients on how to maintain their new hairstyles at home.
  • Created customized hair styles according to client's preferences and facial features.
  • Performed rejuvenation techniques on all types of skin and hair.
  • Performed scalp treatments to improve hair health and texture.
  • Promoted additional services or products available in the salon.
  • Kept work stations clean and sanitized scissors, combs and clean towels.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Attended continuing education classes to stay up-to-date with trends in the industry.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Provided consultations to clients on beauty treatments, products and services.
  • Met with customers to discuss style preferences and special requirements before treatment.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Assisted with customer requests and answered questions to improve satisfaction.

QLTY concrete llC
Amarillo, TX

Owner
10.2020 - 05.2023

Job overview

  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Managed daily operations of business, including hiring and training staff.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Developed and implemented successful sales strategies to meet business goals.
  • Set pricing structures according to market analytics and emerging trends.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Analyzed industry trends to develop competitive strategies.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Maintained relationships with existing clients by providing superior customer service.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Kept records for production, inventory, income, and expenses.

Harmony Hair Salon
Amarillo, TX

Salon Owner/Operator
10.2004 - 03.2020

Job overview

  • Interviewed, trained and supervised employees.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Investigated new trends in beauty industry services to stay current with offerings available at the salon.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Promoted special offers through social media platforms to attract new customers.
  • Set pricing structures according to market analytics and emerging trends.
  • Developed service packages for customers seeking a variety of treatments.
  • Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
  • Determined pricing for products or services based on costs and competition.
  • Maintained salon finances, including budgeting, payroll and bookkeeping.
  • Adhered to state laws and regulations regarding licensure, sanitation standards.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Inspected workstations regularly to ensure they are clean and organized.
  • Kept records for production, inventory, income, and expenses.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Delegated work to staff, setting priorities and goals.
  • Monitored stock levels of products used in services offered at the salon.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Collaborated with others to discuss new opportunities.

National Beef Packing Plant
Dodge City, KS

Slaughter Worker
06.1999 - 08.2001

Job overview

  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Keep area safe for hall the surroundings
  • Planned and completed group projects, working smoothly with others. Team work
  • removed the cartilage from the hart packing leavers the pass by the table after the saw cut, line of heads and tongues

Education

Amarillo College
Amarillo, TX

from Teaching English As A Second Language (ESL)
12-2004

University Overview

  • Spring 2004 (01/20/2005 to 05/13/2004)
  • Gramatical structure I
  • Reading I
  • Speaking and listening I
  • Composition I
  • Fall (08/30/2004 to 12/16/2004)
  • Grammar & composition IV
  • Reading IV
  • Speaking and listening IV
  • Grammatical structure III
  • Academic status Good standing

Milan Institute of Cosmetology
Amarillo, TX

from Cosmetologist
08-2004

University Overview

  • Kept continuing education as part of the commitment with the customers to be able to provide the best service in the beauty industry.
  • Consistent in adding new trends through beauty shows available.
  • Always looking for the vanguard.

Amarillo College
Amarillo, TX

from CDL
09-2001

University Overview

  • CDL written skills
  • Fundamental Drivin skills

El Paso Ged Asistence Program
El Paso, TX

GED
12-1997

University Overview

Skills

  • Client Education
  • Product and Service Explanations
  • Chemical Mixing and Application
  • Hair Coloring and Highlighting
  • Issue Resolution
  • Product Expertise
  • Product Demonstrations
  • Clear Communication
  • QuickBooks Proficiency
  • Administrative Procedures
  • Psychology
  • Payment Processing Expertise
  • Customer Consultation
  • Sanitation Practices
  • Social Skills
  • Reflective Listening
  • Decision-Making
  • Physical Power
  • Physical Strength
  • Scheduling Appointments
  • Consultations
  • Product Knowledge
  • Relationship Building and Management

Timeline

Cosmetologist
Harmony Hair Salon
06.2023 - Current
Owner
QLTY concrete llC
10.2020 - 05.2023
Salon Owner/Operator
Harmony Hair Salon
10.2004 - 03.2020
Slaughter Worker
National Beef Packing Plant
06.1999 - 08.2001
Amarillo College
from Teaching English As A Second Language (ESL)
Milan Institute of Cosmetology
from Cosmetologist
Amarillo College
from CDL
El Paso Ged Asistence Program
GED
Perla Gallegos