Perla Garcia
Winona,TX
Summary
I'm a dedicated and disciplined professional with proven performance in sales, running a busy bar from casual, banquets, private events, nightclubs to fine dining with over 10+ years of experience in the service industry. I'm someone who has a strong work ethic and is a self motivated team player. I'm ready to make an immediate contribution to your restaurant, driven to enhance your day to day operations and contribute to your companies success.
Overview
10
10
years of professional experience
Work History
Server
Dakota's Steakhouse
Tyler, TX
01.2024 - Current
- Provided menus, explained daily menu additions and answered questions about menu items.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Proper wine service.
- Ensured proper set-up of dining area before service began including silverware, condiments, napkins and glassware.
- Regularly checked quality of ingredients used in preparation of dishes served.
- Served private parties.
Bartender
Rick's on 95th
Phoenix, Arizona
07.2022 - 07.2023
- Followed bar recipes to deliver consistent drink quality and control costs
- Arranged bottles and glasses to create attractive displays
- Conducted bar inventory on regular basis to complete daily requisition sheets
- Trained and mentored new team members in proper bar operations
- Completed POS transactions, returning currency and payment cards to guests
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
Bartender
Christies
Phoenix, Arizona
01.2022 - 04.2023
- Prepared alcoholic beverages promptly according to recipes or customer preferences
- Assessed bar inventory and completed requisition sheets to restock supplies
- Collaborated with management on marketing strategies as well as coming up with holiday and themed drinks
- Established a rapport with regulars through friendly conversation
- Provided bottle service
- Handled cash drawer accurately throughout shift including opening and closing out register each day
- Completed POS transactions, returning currency and payment cards to guests.
Sales Consultant
BMW Dealership
Phoenix, Arizona
09.2020 - 12.2021
- Maintained daily appointments for potential sales
- Managed sales negotiations and financing options
- Appraised all vehicles
- Showcased pre-owned, certified and new vehicles to customers
- Evaluated customer purchase requirements and recommended best-fit company offerings
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Closed sales deals
- Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files
- Followed up with my customers, built long-term relationships and successful referrals.
Fine Dining Server
Dominick's Steakhouse
Scottsdale, AZ
09.2019 - 09.2020
- Ensured proper set-up of dining area before service began including silverware, napkins and glassware.
- Promoted additional menu items including Dominick's famous seafood tower of various fresh oysters, crabs and lobsters.
- Took weakly test of their dinner and wine menu to ensure all servers and bartenders have the best knowledge of the menus.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Served VIP guests.
- Presented cocktail, bottle and wine service in a fine dining manner.
- Proper fine dining service standards.
Fine Dining Server & Bartender
The Compound
Santa Fe, New Mexico
08.2016 - 08.2019
- Welcomed guests with a warm and friendly demeanor by greeting customers as they arrived at the bar and making recommendations based on their preferences
- Made menu recommendations such as off menu and seasonal items, I ensured all guests had an enjoyable experience
- Served VIP guests as well as private parties
- Presented cocktail, bottle and wine service in a fine dining manner
- Prepared alcoholic beverages promptly according to customer specifications, standards and recipes
- Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders.
- Proper fine dining service standards.
Fine Dining Server
La Fonda
Santa Fe, New Mexico
01.2014 - 12.2017
- Started off as a hostess and worked my way to being a server
- Did everything from food running, being a bar back, barista to working private and banquet parties
- Prepared cold and mixed drinks as well as presenting and poring bottles of wine in a fine dining setting
- Memorized frequent customer preferences to build relationships and loyalty
- Assisted in training new staff members on proper serving techniques and procedures
- Consistently offered professional, friendly, and engaging service.
Education
GED -
SFCC
04.2012
Skills
- BMW Certified
- Sales experience
- Extensive experience in working with Aloha POS system
- (TCAB) Texas Liquor Certification/ Food Handlers Card
- Bar service preparation
- Proficient in mixology
- Extensive wine spirit and beer knowledge
- Detail Oriented
Timeline
Server
Dakota's Steakhouse
01.2024 - Current
Bartender
Rick's on 95th
07.2022 - 07.2023
Bartender
Christies
01.2022 - 04.2023
Sales Consultant
BMW Dealership
09.2020 - 12.2021
Fine Dining Server
Dominick's Steakhouse
09.2019 - 09.2020
Fine Dining Server & Bartender
The Compound
08.2016 - 08.2019
Fine Dining Server
La Fonda
01.2014 - 12.2017
GED -
SFCC
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