Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Perla Gomez

Orange Park,FL

Overview

11
11
years of professional experience

Work History

Healthcare Recruiter

Maxim Healthcare
07.2023 - Current
  • Identify qualified candidates through various recruiting and sourcing strategies.
  • Build and maintain relationships with healthcare professionals to gain knowledge and generate referrals and sales leads
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Perform various customer service related activities

HR Coordinator/ Associate Experience Advisor

Ascension St. Vincent
06.2022 - 07.2023
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Devised hiring and recruitment policies for 140-employee company

Adult Testing Coordinator

Baptist Health Medical Center
07.2018 - 01.2022
  • Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis and prognosis. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians.
  • System navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns. May assume advocate role on patient's behalf with carrier to ensure approval of necessary supplies/services for patient in timely fashion.
  • Developed and maintained strong working relationship with referral sources to streamline processing.

Director of Hospitality

Chick-fil-A
02.2013 - 07.2018
  • Approved annual sales targets, plans, excursion dates and menus.
  • Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

Bachelor of Arts - Healthcare Administration

University of North Florida
Jacksonville, FL
12.2020

Skills

  • Employee Relations
  • Medical Terminology
  • Organizational skills
  • Problem solving
  • Relationship building
  • Goal setting
  • Decision making
  • Time management
  • Strong communication

Accomplishments

  • Supervised team of 75 staff members at Chick-fil-A.
  • Collaborated with team of 3 in the development Office Specialist Training program for Baptist Behavioral Health

Languages

Spanish
Native or Bilingual

Timeline

Healthcare Recruiter

Maxim Healthcare
07.2023 - Current

HR Coordinator/ Associate Experience Advisor

Ascension St. Vincent
06.2022 - 07.2023

Adult Testing Coordinator

Baptist Health Medical Center
07.2018 - 01.2022

Director of Hospitality

Chick-fil-A
02.2013 - 07.2018

Bachelor of Arts - Healthcare Administration

University of North Florida

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Perla Gomez