Perla Gonzalez

• Trained new management/crew members and provided all the tools needed not only to provide good service and customer experience but for them to train others when needed.

• Assisted in finding new potential in people which has in turn has resulted in crew members assisting each other during peak hours.

• Observed inconsistencies within the employees breaks which was causing the team to fall behind and suggested making alterations to the times, this in turn allowed employees to work more efficiently and the support they need.

• Help keep track of store inventory and be proactive whenever falling short on essential items needed for the store to run

• Delivered packages to customer doorsteps and business offices.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.