PERLA JANETH TREJO OCHOA
Cleveland,OH
Summary
Versatile professional combining extensive sales and administration experience with strong problem-solving and financial reporting skills. Demonstrates an entrepreneurial mindset and commitment to excellence, ensuring efficiency and customer satisfaction across diverse roles.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Administrator
CLEANING SERVICES LLC.
Cleveland, OH
2025 - Current
- Responsible for training and presentations for job improvements
- Managed scheduling and coordination of cleaning staff for various client projects.
- Assisted in training new employees on cleaning protocols and safety procedures.
- Supported the administrative team with data entry and record-keeping tasks.
- Provided general administrative support to staff members.
- Performed data entry tasks into computer databases from paper documents.
- Responded promptly to customer complaints in a professional manner.
- Coordinated meetings, conferences, travel arrangements.
- Prepared reports on various projects for management review.
- Created presentations with Microsoft PowerPoint for management team members.
Manager
Accounting office
, Mexico
2012 - 2020
- Coordinated client communications, addressing inquiries and providing updates promptly.
- Managed daily operations of accounting office for efficient service delivery.
- Implemented best practices for workflow efficiency within the team.
- Maintained organized records of client accounts and transactions for easy access.
- Reviewed financial documents for accuracy and completeness before submission.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
Accounting Assistant
INCREDIBLE PIZZA
, Mexico
2018 - 2019
- Payments
- Assisted in the preparation of monthly financial statements and reports.
- Restaurant, social events, entertainment
- Processed invoices and expense reports for all departments.
- Assisted in maintaining accurate financial records and ledgers.
- Supported monthly reconciliation of bank statements and accounts.
Cook
Chicharrones el potrero
, Mexico
2007 - 2018
- Payments
- Cashier
- General assistant
- Restaurant (family business)
- Operated kitchen equipment safely and effectively during meal preparation.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Trained new staff on food preparation techniques and kitchen protocols.
- Operated grills, broilers to cook items.
Mining Expert Assistant
Barney Green Lee Portillo
, U.S.A.
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Assisted in the preparation of reports, presentations and correspondence.
Education
Bachelor of Professional Studies - Financial Administration
UNIVERSIDAD AUTONOMA DE CHIHUAHUA
Mexico01-2016
English studies -
Cochise Collage
Arizona, U.S.A.01-2005
Diploma - English Education
UNIVERSIDAD AUTONOMA DE CHIHUAHUA
MEXICO01-2019
Skills
- Entrepreneur
- Negotiation
- Customer service
- Hardworking
- Good communicator
- Organized
- Respectful
- Can follow rules
- Teamwork
- Financial reporting
- Problem solving
Certification
- Emotional intelligence for female entrepreneurs, 2020
- Taxes in Mexico
Languages
- Spanish, first language
- English, second language
Computing
- Contpaq
- Nomipaq
- Idse
- Sipare
- SAT
- Siroc
- Factupronto
- Microsoft office Excel
- Word
- PowerPoint
- Minitab
Personal Information
- Residency: Permanent resident
- Marital Status: Married
Timeline
Mining Expert Assistant
Barney Green Lee Portillo
Administrator
CLEANING SERVICES LLC.
2025 - Current
Manager
Accounting office
2012 - 2020
Accounting Assistant
INCREDIBLE PIZZA
2018 - 2019
Cook
Chicharrones el potrero
2007 - 2018
Bachelor of Professional Studies - Financial Administration
UNIVERSIDAD AUTONOMA DE CHIHUAHUA
English studies -
Cochise Collage
Diploma - English Education
UNIVERSIDAD AUTONOMA DE CHIHUAHUA