Results-driven professional skilled in project management and interpersonal communication. Experience in supporting executive leadership and maintaining operational efficiency, ready to leverage expertise to enhance team productivity and drive strategic initiatives.
Overview
8
8
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Ybarra Maldonado Law Group
Phoenix, AZ
06.2025 - Current
Managed special projects assigned by CEO, ensuring timely completion and alignment with objectives.
Served as intermediary between CEO and departments or external organizations as required.
Maintained comprehensive records of project updates and outcomes to support decision-making.
Entered customer data into database to track leads, interactions, and enhance sales opportunities.
Organized filing system for efficient document retrieval and management.
Preschool Teacher
Educare Arizona
Phoenix, AZ
01.2024 - 06.2025
Fostered strong parent-teacher relationships through regular communication about student progress and goals.
Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
Collaborated with co-teacher in the lesson planning for each week.
Led activities promoting physical, cognitive, and creative skills in students.
Sales Associate
Nike
Glendale, AZ
03.2022 - 08.2024
Resolved customer complaints and inquiries efficiently while maintaining professionalism.
Processed purchases, refunds, and exchanges while adhering to store policies with accuracy and attention to detail.
Trained new hires on company procedures and customer service standards.
Maintained current knowledge of store policies regarding payments, returns, and security practices.
Personal Assistant
RAN, LLC
Phoenix , AZ
09.2020 - 12.2021
Developed site plans to initiate new projects efficiently.
Secured city permits to facilitate construction commencement.
Conducted errands and procured goods and equipment to support employees.
Responded promptly to contractor inquiries via phone and email.
Service Manager
Chipotle Mexican Grill
Phoenix , AZ
11.2017 - 08.2020
Facilitated customer communication in person and via phone to resolve issues effectively.
Recruited, trained, and mentored personnel to maximize potential and performance.
Oversaw store profits while minimizing waste through strategic inventory management.
Delegated tasks to employees to enhance operational efficiency and task completion.
Responded promptly to emergency situations, ensuring safety and operational continuity.
Education
Bachelor of Arts (B.A.) - Marketing & Advertising
Grand Canyon University
Phoenix, AZ, US
12-2026
Skills
Bilingual: English, Spanish (Fluent)
Professional demeanor
Interpersonal communication
Project management
Problem solving
Effective communication
Data entry and organization
Administrative support
Customer service
Conflict resolution
References
References available upon request.
Timeline
Executive Assistant to the Chief Executive Officer