Summary
Overview
Work History
Education
Skills
Languages
Timeline
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PERLA MARTINEZ

Memphis,TN

Summary

Hard working and reliably focused on going above and beyond to support the team and serve customers. Trained paralegal and offering top-notch customer service abilities. Motivated to continue to learn and grow professionally. With exceptional communication skills in Spanish as well as English.

Overview

4
4
years of professional experience

Work History

Front Desk Representative

LifeDoc Health
06.2022 - 10.2023


  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Perform day to day administrative functions and general office duties, but not limited to word processing, copays, filing, faxing, answering phones and data entry.
  • Coordinated patient appointments through phone calls ensuring HIPPA compliance.
  • Verified insurance eligibility with patients and insurance company. Collected copayments, concluded cash, checks, and credit cards.

Paralegal Assistant

Law Offices Of Jamie B. Naini
02.2021 - 05.2022
  • Translating for attorneys for preps, USCIS interviews, and consultations. Preparing forms such as I-589, I-765, AND G-28. Analyzing and preparing supporting documents and evidence for applications.
  • Performed research, data collection and document review, followed by translating documents from English to Spanish. Reviewed and evaluated investigative reports and case records.
  • Secretary work such as taking payments via check, cash, and credit card payments. Scheduled clients to accommodate their schedule as well as the assigned attorney.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.

Bartender/Server

Bonefish Grill Restaurants
05.2019 - 02.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

High School Diploma -

White Station High School
Memphis, TN
05.2018

Skills

  • Bilingual in both English and Spanish
  • Database Administration
  • Microsoft word knowledge
  • Strong organization skills
  • Multi-Line Phone Systems
  • Cash Handling

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Representative

LifeDoc Health
06.2022 - 10.2023

Paralegal Assistant

Law Offices Of Jamie B. Naini
02.2021 - 05.2022

Bartender/Server

Bonefish Grill Restaurants
05.2019 - 02.2021

High School Diploma -

White Station High School

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PERLA MARTINEZ