Perla Martinez
Houston,TX
Summary
Detail-oriented professional experienced in warehouse operations and customer service. Enhanced workflow efficiency and safety, minimized product damage, and resolved customer complaints. Proficient in forklift operation and team collaboration, with a focus on inventory management and efficient goods processing. Maintains organized records and ensures timely handling of shipments, seeking to leverage skills in a new field to drive operational success.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Aero Alliance/NES
Houston, Tx
09.2025 - Current
- Maintained accurate inventory records using warehouse management systems.
- Build and verify kits in timely manner
- Hand out parts and kits needed on a daily basis
- Restock shelves as required
- Attention to detail
- Manage new projects while still managing daily tasks and meeting deadlines
- Organized warehouse layout for optimal space utilization and accessibility.
- Communicated effectively with team members on matters related to work assignments.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Labeled containers correctly for product identification purposes.
- Collaborated with team members to complete daily tasks effectively.
Tool Room Attendant
Southwest Shipyard
Channelview, USA
04.2025 - 06.2025
- Maintained inventory of tools and supplies, ensuring availability for production needs.
- Assisted in tool maintenance and repairs to enhance operational efficiency.
- Streamlined tool organization processes, improving accessibility and reducing downtime.
- Conducted safety inspections on tools, promoting workplace safety compliance.
- Made sure to pull and prepare pallet for transfers to other hub locations.
- Issue out employee purchases as well as input material issue outs into timberline.
- Receive and unload delivery trucks as well as verifying material and stocking shelves.
Warehouse Receiving Associate
Tenaris
Houston, USA
08.2021 - 02.2023
- Unload pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Minimized errors in shipment documentation with thorough verification of packing slips, invoices, and purchase orders.
QC Inspector
Jindal Saw USA
Baytown, USA
03.2021 - 08.2021
- Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
- Inspected products, components, and materials for defects and compliance with tolerance standards.
- Improved product quality by conducting thorough inspections and identifying nonconformances.
- Documented findings and generated reports with data and recommendations.
Package Handler
Fed Ex Ground
Houston, USA
06.2020 - 05.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Unload trucks in an efficient way.
Customer Service Representative
Conns Home Plus
Houston, USA
09.2019 - 05.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Ran the registers and kept a log of money in the register per hour.
Education
Basics For Associates Degree -
San Jacinto College
Pasadena, TXHigh School Diploma -
C.E King Highschool
Houston, TXSkills
- Warehouse safety
- Computer skills
- Team collaboration
- Customer service
- Forklift experience
- Package unloading
- Loading and unloading
- Packaging
- Non-destructive testing
- Stacking packages
- Truck loading and unloading
- Workplace cleanliness
Languages
- Spanish
- English, Native or Bilingual
- Spanish, Native or Bilingual
Profile - Professional Summary
Versatile and results-oriented professional with a strong background in warehouse operations and customer service, notably at Tenaris. Excelled in enhancing workflow efficiency and safety, reducing product damage, and resolving customer complaints, fostering loyalty. Skilled in forklift operation (hard skill) and team collaboration (soft skill), demonstrating a commitment to excellence and continuous improvement. Developed skills in fast-paced warehouse setting, focusing on inventory management and efficient processing of goods. Excels in maintaining organized and accurate records, ensuring timely and precise handling of shipments. Looking to transition into new field where these transferable skills can drive operational success and contribute to team goals.
Timeline
Warehouse Associate
Aero Alliance/NES
09.2025 - Current
Tool Room Attendant
Southwest Shipyard
04.2025 - 06.2025
Warehouse Receiving Associate
Tenaris
08.2021 - 02.2023
QC Inspector
Jindal Saw USA
03.2021 - 08.2021
Package Handler
Fed Ex Ground
06.2020 - 05.2021
Customer Service Representative
Conns Home Plus
09.2019 - 05.2020
Basics For Associates Degree -
San Jacinto College
High School Diploma -
C.E King Highschool