Perla Nino

Provide operational support to the facility by performing various business office functions. These functions are to include (but not limited to): Human Resources, Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Clinical Logs, month end reporting and other duties as assigned.

Key Responsibilities:

• Coordinate the Business Office team and functions to ensure our operations run smoothly and efficiently
• Responsible for direct supervision of non-medical personnel, including orientation, ongoing coaching and annual evaluations
• Responsible for human resource procedures
• As a working manager, is the backup to all business office teammates
• Ensures that administrative and accounting procedures are carried out timely and accurately and monitors reports
• Responsible for office supplies and equipment and is main contact for building maintenance items
• Acts as liaison with physician offices .
• Responsible for the timely and accurate completion of payroll and forward to corporate for processing.
• Works closely with Clinical Director so that the flow of the overall operation is most efficient, reporting all activities to the Administrator.
• Works closely with the Administrator to promote the utilization of the Surgery Center.
• Responsible for the accurate interpretation and implementation of the terms of contracts with all third-party payers.
• Answers telephone as needed
• Demonstrates competency in performing job task and in operating equipment on an annual basis
• Performs other miscellaneous administrative duties as needed
• Regulatory Compliance Lead

• Responsible for scheduling all outpatient surgeries and procedures as requested by the physician or the physician’s office staff
• Responsible for obtaining and adding patient demographics and insurance information into the billing system
• Responsible for contacting payers to verify patient benefits and obtain necessary authorization
• Coordinates efforts with the Director of Nursing to ensure availability of needed equipment, requested staff, and/or ancillary services
• Prepares and distributes the daily surgery schedule to the Nursing Managers, RNs, Pre-Op and PACU
• Nurse and Technicians, Business Office Manager
• Responsible for capturing complete and accurate clinical, demographic and insurance information on patients scheduled at the surgery center
• Responsible for communicating to the Director of Nursing, and other appropriate employees, for same day and next day add-on cases
• Responsible for communicating any potential scheduling conflicts to the Director of Nursing
• Promptly communicates any patient problems to the Business Office Manager and/or Director of Nursing
• Maintains positive communications with the medical staff members and their office personnel
• Responsible for tracking cancellations
• Responsible for monitoring and maintaining and releasing block time
• Responsible for preparing daily bank deposits for monies received at the surgery center
• Cross-training to cover the front desk for lunches, breaks, and extended absences of the Receptionist/ Medical records .

• Medical assistance
• Front office - utilized EMR (aprima) verify insurance , answer multi line phone system ,check in and out patient, scan, fax , shred, referrals
• Back office- triage patient , recorded vitals , roomed patient , injections , urinalysis , phlebotomy , glucometer , centrifuge , pregnancy test , , hemoglobin A1c , breath test , EKG, flu test, strep test, lab requisitions , cleaned and stocked rooms , ordered supplies , called patients regarding lab results , prepared pap trays , utilized EMR (aprima) maintained all OSHA policies procedures and guidelines .