Perla Palomo
Dallas,Texas
Summary
Proven Quality Control Inspector and Shipping Operator at Scentsy for over 5 years, with strong skills in inspection, testing, and process optimization. Leveraged exceptional communication and with bilingual (Spanish and English) abilities to enhance team performance and efficiency. Possess keen attention to detail, excellent problem-solving abilities, and commitment to team success. Reliable and flexible, consistently delivering high-quality results amidst changing requirements.
Overview
4
4
years of professional experience
Work History
Quality Control Inspector
Scentsy
08.2022 - Current
- Inspected quality of products in a timely manner, taking note of functionality, appearance and other specifications.
- Utilized quality control software to track and analyze product data.
- Communicated with production team members about quality issues approximately 15 calls, emails per day.
- Trained workers in inspection and testing procedures.
- Sampled products to verify compliance with standards
- Repaired faults, reassembled products, and completed additional tests that helped saved the company $100M worth of product.
- Followed safety protocols while handling hazardous materials. With 0 accident reports.
- Investigated customer complaints to take necessary corrective actions.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Shipping Operator
Scentsy
09.2020 - 08.2022
- Maintained compliance with all regulations and safety protocols, minimizing errors and potential fines for noncompliance.
- Enhanced shipping efficiency by implementing streamlined processes and optimizing routes.
- Trained 10 new employees on best practices for safe and effective product handling, improving overall team performance around peak times.
- Reduced damaged shipments by ensuring proper packaging materials were used for each item.
- Assisted in maintaining sufficient stock levels of packaging materials, ensuring no disruptions occurred due to shortages.
- Safely operated equipment such as pallet jacks and shrink-wrapped for efficient shipping preparation.
- Pulled and packed orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
- Unloaded, sorted and stocked merchandise according to layout and product placement.
- Performed inventory control, such as counting, and stocking.
Education
High School Diploma -
Gainesville High School
Gainesville06-2014
Skills
- Quality control
- Microsoft Systems
- Visual inspections
- Recordkeeping
- SAP Trained
- Organized
- Bilingual (English, Spanish)
- Customer Service
- Led / Trained
- Positive Attitude
- Empathized
- Attentive Learning
- Problem Solving Abilities
- Exceptional Communication
- Filed / Logged
- Speed efficiency
- Time Management
- Trustworthy
- Work Ethic
Accomplishments
- Achieved Team Player Recognition through effectively jumping in and helping where was needed.
- Achieved Level 2 as a Shipping Operator by completing shipments with accuracy and timed efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Quality Control Inspector
Scentsy
08.2022 - Current
Shipping Operator
Scentsy
09.2020 - 08.2022
High School Diploma -
Gainesville High School