Summary
Overview
Work History
Education
Skills
Timeline
Generic

Perla Perez

Laredo,Tx

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Qualifications/Skills: Knowledge in crisis intervention, safety planning, intakes, assessments, orientation, to support services for domestic violence issues. Assists/answers the domestic violence 24 hour hotline and recognizes emergency situations. Communicates thoroughly with law enforcement personnel. Provides education to families, information and referrals to agencies. Coordinates residents therapy sessions and other activities. Experience with at risk families with children ensuring interpersonal skills and help cope with social problems. Knowledge of grants and agency required statistical and administrative documentation for monthly and annual reports. Knowledge in child protective services court hearing and filling and organize case court documents. Assist caseworkers with family home visits due to removals or placements. Experience in qualifying and registering clients to state and other social programs. Outstanding communication skills and training abilities. Exceptional computer skills. Knowledge of local/state/federal programs and company regulations. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

9
9
years of professional experience

Work History

Shelter Advocate

Mercy Casa Misericordia
01.2020 - Current
  • Assists and provides crisis intervention, intakes, assessments, safety planning for victims of Domestic Violence
  • Provides interventions, counseling, and social services when needed
  • Answers 24 hour crisis hotline to determine eligibility and other support services for victims/clients
  • Coordinates and facilitates clients attendance to therapy and counseling sessions and groups
  • Experience with at risk families
  • Provide clients with information, education, and referrals for designated agencies
  • Maintains all filing of clients in database for grant and agency requirements for statistical documentation for quarterly, monthly, and annual reports for state audits
  • Maintains communication with law enforcement agencies and personnel
  • Organizes distribution of donations
  • Recognize emergency situations for appropriate decisions based on safety and security measures

Caseworker

City of Laredo
08.2018 - 07.2019
  • Promote and educate clients through related infectious program
  • Case management in assisting women of reproductive age providing education, counseling, though CMS program for assurance of State mandated requirements.
  • Assist clients with supportive service.
  • Assist clients with Mental Health Services as needed per individual.
  • Ensuring that clients attend their designated scheduled medical and other appropriate appointments needed.
  • Conducting regular follow-ups to discuss progress, issues, and concerns, plans and coordinates program services to encourage continuity of client care needs.
  • Assist with proper referrals to ensure best health care.
  • Educational services provided students in diverse educational programs for LISD/UISD Districts.
  • Provide counseling in both school districts according to guidelines to educate students of diverse issues.

CVS Specialist Unit

Protective Services
02.2015 - 05.2015
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Responded to claims of abuse, neglect or safety concerns.
  • Assisted caseworkers in accommodating parents/guardians in rehabilitation programs
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed plans to strengthen family units.
  • Visited homes, inspected surroundings and interviewed family members.
  • Attended court proceedings, submitted documents and offered testimony.

Family Planning Office/Data Entry Clerk Manager

Gateway Community Health Center
01.2006 - 05.2010
  • Interview clients for medical programs eligibility.
  • Educate small groups of adolescents in various medical topics.
  • Managerial skills.
  • Documenting information and preparing different types of monthly and quarterly reports/logs for Chief of Operations.
  • Investigation/appealing of all denied State claims.
  • Verify accuracy of services rendered.
  • Process and submits medical claim forms.
  • Assists with generating statistical data for medical and state programs.

Education

Bachelor of Arts - Psychology Minor, Criminal Justice

Texas A&M International University
Laredo, TX

Associate of Science - Psychology

Laredo Community College
Laredo, TX

Certificate and Trainings -

Texas Teachers

Safety and Health Administration (OSHA) Training - undefined

Gateway Community Health Center

Training (Womens Health Program) - undefined

Gateway Community Health Center

Skills

  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Decision-Making
  • Planning and Coordination
  • Team building
  • Critical Thinking
  • Dependable and Responsible
  • Written Communication
  • Cultural Awareness
  • Group learning mechanics
  • Special education
  • Curriculum Development
  • Adult Education
  • Child development
  • Experiential learning
  • Group and individual instruction
  • Client engagement

Timeline

Shelter Advocate

Mercy Casa Misericordia
01.2020 - Current

Caseworker

City of Laredo
08.2018 - 07.2019

CVS Specialist Unit

Protective Services
02.2015 - 05.2015

Family Planning Office/Data Entry Clerk Manager

Gateway Community Health Center
01.2006 - 05.2010

Bachelor of Arts - Psychology Minor, Criminal Justice

Texas A&M International University

Associate of Science - Psychology

Laredo Community College

Certificate and Trainings -

Texas Teachers

Safety and Health Administration (OSHA) Training - undefined

Gateway Community Health Center

Training (Womens Health Program) - undefined

Gateway Community Health Center
Perla Perez