Perla Plascencia
Elk Grove,CA
Summary
Adaptable leader with a quick learning ability, and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
Work History
DaVita
Sacramento, CA
01.2018 - Current
- Supports compliance of work activities by adhering relevant policies and procedures
- Assisted with special projects assigned by management when required
- Provided excellent customer service
- Trained new hires to the administrative position
- Admit/Discharged patients
- Generated and completed CMS forms
- Filed and processed patient’s medical records
- Assisted with patient education
Family Dental Group
Sacramento, CA
12.2016 - 11.2017
- Sterilized dental instruments
- Insurance management
- Checking in patients
- Scheduling, cancelling, and rescheduling appointments
- Collecting payment
- Presented the recommended treatment plan to the patients
Education
Administrative Assistant Certificate -
Western Career College
Sacramento, CA01.2009
Skills
- Data management
- Effective Communication
- Scheduling
- Microsoft Word Proficiency
- Microsoft Excel Proficiency
- PowerPoint Proficiency
- Outlook Proficiency
- Experience with Microsoft Teams
- Attention to Detail
- Multitasking
- Organization
- Adaptability
- Bilingual Proficiency in Speaking and Writing
- Effective Issue Resolution
- Patient Admission Processing
- Regulatory compliance
- Attention to detail
- Efficient Data Management
- Project Assistance
- Employee training
- Inventory management
- Insurance Eligibility Verification
- Multi-line phone proficiency
- Filing and data archiving
Languages
- English
- Spanish
Timeline
DaVita
01.2018 - Current
Family Dental Group
12.2016 - 11.2017
Administrative Assistant Certificate -
Western Career College
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