Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Perla Rodriguez

Santa Maria,CA

Summary

Adept Floral Assistant with a proven track record at Albertsons, showcasing exceptional organization and time management skills. Excelled in fostering team cohesion, resolving customer issues efficiently, and mastering software computer knowledge significantly enhancing operational efficiency. Renowned for multitasking abilities and active listening, ensuring high-quality customer service and seamless team integration.

Overview

3
3
years of professional experience

Work History

Floral Assistant

Albertsons
07.2021 - 10.2024
  • Inventoried plants and flower care supplies and ordered more
  • Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Trained new employees in proper design techniques, customer service skills, and store policies for a seamless integration into the team.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Resolved customer issues quickly and notified supervisor immediately when needed
  • Completed all tasks in compliance with company policies and procedures.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Education

Diploma -

Santa Maria High School
Santa Maria, CA

Skills

Multitasking Abilities

Languages

Spanish
Native or Bilingual

Timeline

Floral Assistant

Albertsons
07.2021 - 10.2024

Diploma -

Santa Maria High School

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Perla Rodriguez