Perla Rosas

William To, MD

Beverly Hills, CA

04.2002 - Current

Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
Developed close working relationships with front office and back office staff.
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Organized paperwork such as charts and reports for office and patient needs.
Verified insurance coverage and obtained pre-authorizations.
Educated patients about surgeries and provided treatment plan documentation.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Expertly managed planning, scheduling and coordination of outpatient procedures.
Managed office bookkeeping with insurance billing and patient payments.