Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Perla Torres

Dalton,GA

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2025
2025
years of professional experience

Work History

Utility Relief

Shaw Industries
04.2024 - Current
  • Maintained up-to-date knowledge of industry trends and technologies, applying new insights into daily inspection activities when relevant.
  • Promoted safety culture within the workplace by adhering to strict safety protocols.
  • Made and submitted reports detailing finding and any actions taken.
  • Pick orders accordingly.
  • Label carpet
  • Pack carpet accordingly

Medical Assistant

Pulmonary and Sleep Medicine
04.2020 - 09.2022
  • Checked patients in and out
  • Verified insurance and called insurance when necessary
  • Answered calls and directed them as needed
  • Corresponde to emails and patients cases
  • Verified Medicaid patients
  • Maintained the office schedules

Medical Assistant

Clinica Santa Rosa
  • Performed routine tests such as urine dip stick, vision and hearing tests
  • Organized charts, documents and supplies to maintain team efficiency
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies

Education

Certificate Of Technical Studies - Medical Assistant

Dalton State College
Dalton, GA
12.2014

Skills

  • Medical billing
  • HIPAA compliance
  • Data entry
  • Charting expertise
  • Bilingual in Spanish
  • Data Entry
  • Reliable team player
  • Appointment Setting
  • Medical Records Management
  • Medical office administration
  • Adaptable
  • Problem-solving abilities
  • Customer Service
  • Critical Thinking
  • Computer Proficiency
  • Customer satisfaction measurement

References

Available upon request

Timeline

Utility Relief

Shaw Industries
04.2024 - Current

Medical Assistant

Pulmonary and Sleep Medicine
04.2020 - 09.2022

Medical Assistant

Clinica Santa Rosa

Certificate Of Technical Studies - Medical Assistant

Dalton State College
Perla Torres