Perla Vargas
Gastonia,NC
Summary
Driven professional with extensive experience in machinery operation and manufacturing, honed at Sika Corporation. Excelled in roles requiring attention to detail and strong communication skills, leading to improved product quality and efficiency. Trained new employees, enhancing team capabilities and safety compliance. Proven track record in customer service, resolving complaints with empathy, boosting customer loyalty.
Overview
6
6
years of professional experience
Work History
Machine Operator
Sika Corporation
2021.09 - 2023.09
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
Head Packer
Sika Corporation
2020.09 - 2021.09
- Printing Labels
- Packaging Orders
- Tracking Orders
- Reduced damages in shipments by training team members on proper packing techniques.
- Completed daily orders with expert picking and packing of shipments.
- Protected materials for transport by correctly packaging products in boxes and crates.
Customer Service Cashier
Dulce Antojo Panadería Y Pastelería
2017.09 - 2019.09
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
Education
Hunter Huss High School
Gastonia, NCSkills
- Good Communication
- Attention to Detail
- Machinery Operation
- Manufacturing Experience
Languages
Spanish,English
Native or Bilingual
Timeline
Machine Operator
Sika Corporation
2021.09 - 2023.09
Head Packer
Sika Corporation
2020.09 - 2021.09
Customer Service Cashier
Dulce Antojo Panadería Y Pastelería
2017.09 - 2019.09
Hunter Huss High School
Similar Profiles
Frances CharlesFrances Charles
Transport-specialist at Sika CorporationTransport-specialist at Sika Corporation
Alicia GeheferAlicia Gehefer
Customer Service Specialist at Sika CorporationCustomer Service Specialist at Sika Corporation
Prince ManovaPrince Manova
QHSE Lead at SIKA UAEQHSE Lead at SIKA UAE