Overview
Work History
Education
Skills
Timeline
Generic

Perla Velasquez

Converse

Overview

18
18
years of professional experience

Work History

Cafeteria Assistant Manager

IDEA Judson
07.2018 - Current
  • Improved staff morale through effective communication, team-building activities.
  • Facilitated training sessions for new hires on company policies, procedures, and job duties as part of the onboarding process.
  • Assisted in managing a team of 12+ employees, providing guidance and supervision to ensure excellent performance.
  • Reviewed weekly sales data in order to adjust menu offerings based on popularity trends.
  • Participated in hiring decisions by conducting interviews alongside the Cafeteria Manager.
  • Oversaw inventory control measures, reducing waste and maintaining optimal stock levels for menu items.
  • Optimized employee scheduling to ensure adequate coverage during peak hours while minimizing labor costs.
  • Monitored employee performance and provided constructive feedback to foster professional development.
  • Conducted regular quality control checks on food preparation processes, ensuring consistency across all menu items.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Report sales in PE/Make Food Production Record.
  • Place Produce/Labatt/Non Food Orders when required.
  • Support/Make process with Special Diets.

Receptionist Assistant

MTZ Drywall Finishers
03.2016 - 04.2018
  • Resolved customer problems and complaints.
  • Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Enhanced customer satisfaction by efficiently managing front desk tasks such as answering phone calls, scheduling appointments, and greeting clients.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained confidentiality of information regarding clients and company.

Instructional Assistant

North Linden Elementary
08.2007 - 07.2008
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.

Education

Accounting -

CBTIS #20
Sabinas Coahuila Mexico
06.1999

Skills

  • Customer satisfaction
  • Team motivation
  • Food preparation
  • HACCP planning

Timeline

Cafeteria Assistant Manager

IDEA Judson
07.2018 - Current

Receptionist Assistant

MTZ Drywall Finishers
03.2016 - 04.2018

Instructional Assistant

North Linden Elementary
08.2007 - 07.2008

Accounting -

CBTIS #20

Similar Profiles

CREATE PROFILE
Perla Velasquez