Perla Velasquez
San Diego,CA
Summary
Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.
Overview
1
1
Certification
Work History
Leasing Consultant
Sudberry Properties
01.2021
- Achieved and maintained high occupancy rates through proactive marketing and tenant retention strategies.
- Presented property features and amenities effectively to prospective tenants, resulting in successful leasing agreements.
- Advertised available apartments using a variety of media platforms, enhancing property visibility.
- Determined prospect needs, living standards, and economic viability to ensure qualified applicants.
- Prepared comprehensive leasing documentation, ensuring compliance with property standards and regulations.
Leasing Consultant
MG Properties Group
2018 - 2019
- Supported occupancy and retention goals by diligently following up with current residents.
- Maintained current knowledge of market trends, rental rates, competitor promotions, and legal requirements.
- Promoted positive resident relations through courteous, timely, and effective resolution of needs and concerns.
- Monitored renewals, distributed notices, and managed follow-up processes to secure lease extensions.
- Utilized strong problem solving skills and judgment to navigate complex and unpredicted situations.
Leasing Consultant
Career Strategies Inc.
2018 - 2018
- Assisted management with resident relations.
- Greeted, pre-qualified, and followed up with prospective tenants.
- Scheduled visits for available floor plans.
- Led apartment tours, answered questions, and highlighted selling features and property amenities.
- Wrote and submitted work order requests to maintenance department; followed up on maintenance process with residents.
Administrative Assistant
Vista College
2015 - 2017
- Completed and maintained compliant files for new and current faculty in an accurate and timely manner.
- Assisted in the organization, preparation, and coordination of special events, such as graduation, new student/faculty orientation, appreciation events, OAC/IAC meetings, etc.
Leasing Consultant
Core Vistas at Seven Bar Loop
2012 - 2013
- Answered phones and filled out guest cards for quotes on prospects' needs.
- Followed up with prospective tenants.
- Toured property and leased apartments.
- Assisted in lease transactions by typing leases, gathering applicant's history, and credit approvals by verifying employment and rental history of prospective tenants.
- Prepared and processed rental applications and lease packets.
- Updated listings of available rental units.
Assistant Property Manager
Integrity Asset Management
2010 - 2012
- Prepared and filed dispositions after final inspections and FAS's.
- Faxed final accounts to collections.
- Handled postings of payments and bank deposits.
- Ensured that all invoices received from the properties are approved, entered, and paid within a timely manner.
- Assisted with the composition of newsletters.
- Inspected condition of premises periodically and arranged for necessary maintenance.
- Went over community rules, contract addendums for the property at move-in.
- Woke on renewal offers.
- Quickly completed maintenance service requests and informed the maintenance team.
- Answered questions about community repairs, rent, rules, etc.
- Maintained open communication with property manager and maintenance supervisor.
Customer Service Representative
World Finance Corp.
2009 - 2010
- Took loan applications over the phone and in person.
- Pulled up credit reports for applicants to determine loan approval.
- Alphabetically filed new and returning clients' documents.
- Answered phones and handled incoming and outgoing calls regarding payment and account issues.
Front Desk Supervisor
Holiday Inn Airport
2006 - 2009
- Supervised a crew of 10 in daily operations, including evaluations and discipline with positive coaching and counseling.
- Provided assistance to other employees to contribute to the smooth operation of the department.
- Handled department financial transactions.
- Maximized revenue levels through upselling.
- Operated departments cash drawer by balancing out banks before/after shifts and made change orders for the main bank.
- Operated PBX equipment to handle incoming/outgoing calls, and paging.
Education
AAS - Business Administration
Vista College
El Paso, TX01.2016
High School Diploma -
Montwood High School
El Paso, TX01.2005
Skills
- Customer service
- Fair housing regulations
- Building rapport
- Lease agreements
- CRM software
- Phone and email etiquette
- Application processing
- Property tours
- Unit inspection
- Creative problem solving
- Property marketing
- Team collaboration
- Lead generation
Certification
California Real Estate Salesperson License, 02362577, 01/01/25
Languages
Spanish
Native or Bilingual
Timeline
Leasing Consultant
Sudberry Properties
01.2021
High School Diploma -
Montwood High School
Leasing Consultant
MG Properties Group
2018 - 2019
Leasing Consultant
Career Strategies Inc.
2018 - 2018
Administrative Assistant
Vista College
2015 - 2017
Leasing Consultant
Core Vistas at Seven Bar Loop
2012 - 2013
Assistant Property Manager
Integrity Asset Management
2010 - 2012
Customer Service Representative
World Finance Corp.
2009 - 2010
Front Desk Supervisor
Holiday Inn Airport
2006 - 2009
AAS - Business Administration
Vista College