Perla VillelaMorales

Cosmetologist

Self Employed

06.1995 - Current

Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
Educated clients on proper hair care techniques to promote healthier hair between appointments.
Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Answered phone calls and emails to schedule client appointments.
Maintained client treatment records and designed long-term care programs for return customers.
Suggested treatments and styles to suit customer appearance and fashion choices.
Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
Applied makeup to clients for special occasions to meet requirements.
Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
Developed new techniques to improve appearance of customer and provide different looks.
Conducted detailed client consultations to understand their style preferences, ensuring tailored services for each individual.
Fostered culture of continuous learning among staff, leading to improved service offerings and client satisfaction.
Trained new staff on cutting-edge beauty techniques, ensuring salon's services remained competitive and top-notch.
Coordinated with fashion and wedding planners to offer specialized beauty packages, expanding salon's clientele.
Maintained high standard of cleanliness and hygiene, ensuring safe and welcoming environment for clients.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Maintained regular client list and successfully handled walk-in customers.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Provided pre- and post-service consultations to accurately assess clients' needs.

Summary

Overview

Work History

Cosmetologist

Education

Cosmetologists - Cosmetologists

Skills

Languages

Timeline

Cosmetologist

Cosmetologists - Cosmetologists

Similar Profiles

DONNA MITCHELLDONNA MITCHELL

Dale McBrideDale McBride

Mounaguru VisuvalingamMounaguru Visuvalingam

Brayan Ruiz BarrazaBrayan Ruiz Barraza

Tommy TranTommy Tran