Perla Hernandez

• Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
• Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
• Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
• Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
• Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
• Maintained accurate inventory records through diligent data entry, updating, and filing.
• Collaborated with other departments to address any issues or concerns regarding incoming shipments promptly.
• Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
• Improved supplier relations by communicating professionally with vendors about order discrepancies and required adjustments.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Double checked records, daily reports, and inventory transactions to identify and correct variances.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
• Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
• Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
• Interacted with customers by phone, email, or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Managed calendars and scheduled appointments to maintain smooth flow of operations.

• Managed large product inventories and placed orders when product levels were running low.

• Interviewed suppliers and asked for quotes to determine best possible pricing for materials purchasing.

• Implemented policies to reduce cost and eliminate waste.

• Kept meticulous records of all orders in computer system using JDE .

• Verified accuracy of bills of lading, contracts and purchase requests.

• Maintained consistent email communication with stores and suppliers

to confirm and track orders and verify price revisions on purchase

orders.

• Standardized inventory quarterly reporting and analysis and instituted

corrective action for close-outs and out-of-stock items to keep

inventory records current.

• Maintained complete documentation and records of all purchasing

activities.

• Performed monthly reconciliation of open purchasing orders.

• Communicated with vendors regarding inventory needs and negotiated

prices to maintain profit margins.

• Communicated frequently with stores and vendors to manage orders

and verify revisions on purchase orders.

• Tracked inventory shipments and prepared spreadsheets detailing

item information.

• Reviewed proposals, qualified vendors and recommended optimal

suppliers.

• Adjusted procedures to maximize department effectiveness.

• Reviewed order updates to identify best practices aligned with

corporate goals.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Answered customer telephone calls promptly to avoid on-hold wait times.

• Answered constant flow of customer calls with minimal wait times.

• Assisted customers with setting appointments, special order requests,

and arranging merchandise pick-up.

• Collected customer feedback and made process changes to exceed

customer satisfaction goals.

• Provided information regarding charge accounts and loyalty programs.

• Delivered exceptional customer service to every customer by

leveraging extensive knowledge of products and services and creating

welcoming, positive experiences.

• Responded proactively and positively to rapid change.

• Exhibited high energy and professionalism when dealing with clients

and staff.

• Educated customers about billing, payment processing and support

policies and procedures.

• Cross-trained and provided back up for customer service managers.

• Audited and corrected discrepancies in inventory numbers.

• Completed physical inventory counts each month.

• Recorded information, shortages and discrepancies to keep records current and accurate.

Verified incoming products and checked delivery totals to keep system records current and accurate.

• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

• Unloaded shipments, reviewed merchandise and tracked paperwork.

• Worked with supervisors and team members to understand supply

needs and bring levels within desired tolerances.

• Received, sorted and processed damaged goods with vendors or

manufacturers.

• Scheduled deliveries of needed materials by specified time to begin

production on time.

• Led quality assurance initiatives and reduced work flow downtime to

increase profits.

• Created production forecasts and plans based on sales forecasts,

historical usage and product trends.

• Received incoming shipments, compared contents against associated

records and transmitted to proper department.

• Monitored scheduled shipment dates to achieve timely delivery,

expediting as necessary and communicating variances to customers.

• Maintained accurate computer records of materials weights, bill

amounts and identified variances.

• Handled high-volume paperwork and collaborated with administrators

to resolve invoicing and shipping problems.

• Packed, secured, labeled and applied postage to materials to prepare

items for shipment.

• Worked effectively with shippers to resolve shipment issues, damaged

materials and shortages.

• Audited and corrected discrepancies in inventory numbers.

• Recorded information, shortages and discrepancies to keep records

current and accurate.

• Completed daily cycle counts to maintain accuracy of records.

• Verified incoming products and checked delivery totals to keep system records current and accurate.

• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

• Unloaded shipments, reviewed merchandise and tracked paperwork.

• Worked with supervisors and team members to understand supply

needs and bring levels within desired tolerances.

• Received, sorted and processed damaged goods with vendors or

manufacturers.

• Scheduled deliveries of materials by specified time to begin

production on time.

• Pulled orders quickly to maintain demanding productivity goals.

• Removed items from shelves or storage bins and scanned tags.

• Scanned packages and boxes and moved to loading dock for shipment.

• Printed labels, packaged boxes and loaded into outbound containers.

• Tracked incoming and outgoing files and materials and maintained

accurate records for potential discrepancies.

• Maintained physical and computer-based filing systems.

• Prepared new files and assigned tracking identification numbers,

resulting in faster retrievals.

• Located missing file materials to help teams meet project deadlines

and avoid lost man-hours.

• Trained junior clerical staff on department procedures.

• Wrote documents outlining file management protocols.

• Cleaned up files regularly by removing outdated information for

archival or disposal.

• Improved physical and digital filing systems with enhancements to

organizational strategies.