Perlin Sclafani
Arcadia
Summary
Seeking employment in a positive atmosphere. A company where my excellent customer service skills can be utilized, and a place where I can grow professionally.
Professional in healthcare industry, bringing valuable experience in authorization management and compliance. Known for delivering reliable and timely authorizations while maintaining robust communication with healthcare teams. Consistently focused on collaborative efforts and achieving results, ensuring organizational goals are met. Skilled in problem-solving and adaptable to changing requirements.
Overview
9
9
years of professional experience
Work History
Authorization Specialist
CCS Medical
11.2019 - 09.2025
- Documenting patient filed, submitting authorizations requests to insurance companies for procedures or services, check patient eligibility, inbound & outbound calls, request clinical documentation from both insurances and doctors’ offices, rotating patient files, check shipping details, notation of approve/denied or pending authorizations, review documentation and files by fax. Verify patients’ insurance coverage. Communicate with providers and patients to ensure all necessary documentation is obtained to get approval, check status of submitted authorization and request appeals.
- Remote
Inbound CSR & Patient Scheduling Coordinator
TLC Laser Eye Center
11.2018 - 12.2019
- Updated patient medical records with direct intake information and transcribed practitioner messages. Obtained payments directly from patients or through insurance reimbursement by completing and filing forms. Compiled medical reports covering specific patient or general office data. Taking inbound calls, appointment setting, answering questions responding to complaints, data entry.
Transfer Operator
Health Center
01.2017 - 06.2018
- Inbound calls, transfer agent, review insurance deals, customer service
Education
Associates of Applied Engineering - Technology
Devry University, Devry Keller Graduate School
01.2024
Dental Assistant Certificate - undefined
Florida Career College
01.2021
Skills
- Types 40wpm
- Medical Terminology
- Insurance Knowledge
- Communication
- Problem-solving
- HIPAA compliance
- Appointment scheduling
- Documentation and paperwork
- Microsoft office
- Knowledgeable in [software]
- Data entry
- Proficiency in [software]
Timeline
Authorization Specialist
CCS Medical
11.2019 - 09.2025
Inbound CSR & Patient Scheduling Coordinator
TLC Laser Eye Center
11.2018 - 12.2019
Transfer Operator
Health Center
01.2017 - 06.2018
Dental Assistant Certificate - undefined
Florida Career College
Associates of Applied Engineering - Technology
Devry University, Devry Keller Graduate School
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