Perly Gedeon-Ali
Summary
A experienced leader in the hospitality sector, I significantly enhanced customer satisfaction and streamlined operations at Creole Orleans Catering & Restaurant. Expert in small business operations and adept at fostering client relationships, my strategic approach to financial management and team development has consistently driven business growth and efficiency.
Overview
5
5
years of professional experience
Work History
Owner
Creole Orleans Catering & Restaurant
01.2021 - Current
- Oversaw everyday operational activities.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Food & Beverage Manager
Amee Events Planning
12.2019 - 01.2021
- Oversaw everyday operational activities.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Creole Orleans Catering & Restaurant
01.2021 - Current
Food & Beverage Manager
Amee Events Planning
12.2019 - 01.2021
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