Summary
Overview
Work History
Education
Skills
Assessments
Personal Information
Certification
Timeline
Generic

Pernell Zenquis

Statesville,NC

Summary


Produce professional with solid experience in managing and leading teams to drive operational efficiency and achieve targets. Strong focus on collaboration, ensuring reliability and adaptability in response to changing needs. Skilled in inventory management, quality control, and customer service. Known for fostering positive team environments and delivering consistent results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

MEAT/Produce Team Leader

WALMART STORE #1156
04.2024 - Current
  • Managed 15 people or less any given day
  • Make sure rotation is done DAILY (first in , first out process)
  • Making sure outs are scanned, pinpoint is done and on hand changes are in before 10am
  • Optimized staffing levels by creating effective schedules that balanced business needs with employee preferences.
  • Maintaining designated areas as well are others if needed.
  • Open availability; can open and closed store.
  • Maintaining the First 100 Ft every morning to ensure produce looked visually appealing everyday.
  • Pulling CVP ,Nil Pick and Overtime report to ensure that we are hitting company goals and standards.
  • Ensure sales floor is maintained to customers safety and cleanliness standards/
  • Responsible for interviewing potential candidates for positions in my area and other areas around the store .
  • Responsible for holding associates accountable to company standards and policies as well as company core values.
  • Evaluated team performance regularly, providing constructive feedback for continued growth and development.
  • Mentored new team members, providing thorough training on produce handling and department procedures.
  • Improved supply chain efficiency by collaborating closely with distribution centers on order planning and forecasting activities.
  • Collaborated with store management to ensure alignment with overall store goals and objectives.
  • Enhanced team productivity by implementing efficient processes and workflow strategies.
  • Maintained a clean, organized, and visually appealing produce section that attracted customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.

Deli/Bakery Manager

Walmart store 1156
08.2022 - 04.2024
  • Managed a team of 25 people or less everyday
  • Established performance metrics to evaluate staff productivity accurately while identifying areas for improvement or additional training needs.
  • Recruited hired, and retained top-quality staff through effective interviewing techniques and ongoing professional development opportunities.
  • Held associates accountable to policies and procedures
  • Be compliant to state laws and regulations
  • Be compliant to Walmart policies and regulations
  • Comply with Food safety standards
  • Implemented health and safety protocols, ensuring compliance with regulations and creating safe working environment.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Ensure product is being made properly and efficiently
  • Meeting business and customer demand and expectations
  • Setting goals for associates
  • Check ins
  • Computer work regarding ordering, removing or giving points to associates, and feedback
  • Ensuring inventory management is consistent and up to demand
  • Working in coolers and freezers
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.

Stocking Manager

Walmart store 1156
03.2022 - 08.2022
  • Make sure policies are followed and implemented
  • Proper team management and communication
  • Improved safety procedures to create safe working conditions for workers.
  • Making sure goals and expectations are met in a timely manner
  • Operating store to run smoothly and efficiently
  • Assisting customers with their questions and needs
  • Making sure trucks are unloaded in a timely manner
  • Managed freight at a timely manner
  • Scheduling
  • Meeting store needs and management goals
  • Managed and motivated employees to be productive and engaged in work.

Deli Associate

Walmart
06.2021 - 03.2022
  • Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Food Prep
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Clean food equipment at the end of the Night
  • Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
  • Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.

Stock Associate

Walmart
06.2020 - 06.2021
  • Assisted customers with their needs, questions and concerns.
  • Stock merchandise
  • Unloaded Trucks
  • Made sure merchandised was in the correct designated area.
  • Made sure goals were met at a timely manner.
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Managed inventory storage in clean and organized fashion.
  • Greeted customers and directed to requested products.

Cook/Prep

Pizza Hut
04.2019 - 09.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Dishwasher

Boston Market
03.2019 - 04.2019
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Education

High school diploma -

Lyman High School
Longwood, FL
01.2020

Skills

  • Operational efficiency
  • Employee scheduling
  • Willingness to learn
  • Strong work ethic
  • Customer service
  • Cleaning and sanitation
  • Safety procedures compliance
  • Cleanliness and sanitation
  • Training and mentoring
  • Management
  • Forklift, Electric Jack and Walkie Stacker Certified
  • Flexible schedule
  • Retail sales

Assessments

  • Work motivation, Proficient, 10/01/21
  • Customer focus & orientation, Proficient, 10/01/21

Personal Information

  • Age: 22
  • Authorized To Work: US
  • Parent to 3 year old son.

Certification

  • Forklift Certification
  • Electric Jack Certification
  • Walkie Stacker Certification

Timeline

MEAT/Produce Team Leader

WALMART STORE #1156
04.2024 - Current

Deli/Bakery Manager

Walmart store 1156
08.2022 - 04.2024

Stocking Manager

Walmart store 1156
03.2022 - 08.2022

Deli Associate

Walmart
06.2021 - 03.2022

Stock Associate

Walmart
06.2020 - 06.2021

Cook/Prep

Pizza Hut
04.2019 - 09.2019

Dishwasher

Boston Market
03.2019 - 04.2019

High school diploma -

Lyman High School

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Pernell Zenquis