Perry Amalathithada
Norman,OK
Summary
Dynamic Migration Release Manager at ProService Hawaii with proven expertise in release planning and stakeholder communication. Successfully migrated over 1,000 clients to PrismHR, enhancing operational efficiency. Adept at problem-solving and collaboration and deliver exceptional client support throughout the migration process. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Migration Release Manager
ProService Hawaii
05.2024 - Current
- Successfully schedule and migrate 1000+ clients with over 20,000 worksite employees from legacy HRMS (isolved/UltiPro) to Prism HR.
- Managed the Release Date Matrix to provide timelines for internal & external stakeholders to evaluate complexities and walk hand-in-hand with clients through the migration process.
- Facilitated daily meetings with the Data Team to address the needs or concerns of the Migration team and identify any complexities or re-alignment needs based on system limitations.
- Perform Parallel Payroll Audits for clients in the migration process to identify any gaps in the data transfer and to match outputs between the legacy HRMS and PrismHR systems.
- Provide QA Support for migrating clients for complex configurations with users, PTO, benefits, reports, imports, deductions, and processing.
- Led cross-functional teams to coordinate software release schedules and ensure timely delivery.
- Implemented risk assessment protocols to identify potential deployment challenges ahead of time.
Platform Analyst
ProService Hawaii
04.2023 - 05.2024
- Piloted the first 30+ new business implementations into PrismHR before initiating mass-migration efforts.
- Provided technical, product expertise for the payroll and HRMS platforms (isolved & PrismHR) by providing consultative guidance to clients and internal stakeholders.
- Configure the payroll and HRMS platform to accurately represent clients' needs while maintaining all compliance related configurations.
- Configure data imports, earning code mappings, PTO, billing rules, client tax information in the HRMS platforms.
- Provide thorough documentation of clients' implementation configuration for sustainability in the service teams.
Payroll & Implementation Specialist
ZampHR
09.2021 - 04.2023
- Led implementation of HRIS solutions, improving system efficiency and user experience.
- Implemented fully-digital onboarding with the PrismHR onboarding system.
- Developed training materials and conducted sessions for end-users, enhancing adoption rates.
- Analyzed client feedback to refine processes, ensuring alignment with business objectives.
- Coordinated data migration efforts, ensuring accuracy and integrity of information during transitions.
- Developed clear documentation for all implementation processes and procedures, enabling easy knowledge transfer among team members.
- Provided ongoing support to clients post-implementation, addressing any concerns or issues promptly and professionally.
- Reviewed and reconciled payroll discrepancies, providing timely resolutions to improve employee satisfaction.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Resolved payroll discrepancies quickly and successfully.
Digital Adoption Coordinator
Nextep Inc
06.2020 - 09.2021
- Developed comprehensive training materials for staff members to ensure a consistent understanding of adoption policies and procedures.
- Implemented and maintained the WalkMe digital adoption software for on-screen walk-thrus and tool tips.
- Modeled system usage patterns to determine training protocols and educational material guidelines.
- Analyzed worker process data to discover factors negatively impacting operational efficiency in the PrismHR system, designing remedial methods of correction.
- Collaborated with cross-functional teams to develop customized solutions for unique business needs.
- Monitored system performance metrics, identifying opportunities for improvement initiatives.
Client Systems Specialist
Nextep Inc
05.2018 - 05.2020
- Implemented system upgrades to enhance operational efficiency and streamline processes.
- Analyzed user requirements to develop tailored solutions for client needs.
- Collaborated with cross-functional teams to troubleshoot and resolve system issues.
- Provided training and support for end-users on software applications and tools.
- Developed documentation for system procedures, enhancing knowledge sharing among staff.
- Installed, configured, tested and maintained operating systems, application software, and system management tools - PrismHR, UKG Kronos, Salesforce Lightning.
- Delivered end-user training sessions to ensure proper utilization of systems and maximize productivity gains.
Telesales Representative
Nextep Inc.
04.2017 - 05.2018
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Increased sales by effectively identifying customer needs and presenting tailored solutions.
- Overcame objections using friendly, persuasive strategies.
- Strengthened brand reputation by delivering exceptional service during each interaction with clients.
- Optimized productivity levels, setting personal goals for daily calls made and deals closed successfully.
- Maintained detailed records of customer interactions, ensuring accurate data tracking for future reference.
- Promoted high-quality products confidently knowing they would meet customer''s expectations based on thorough research conducted beforehand.
Education
Some College (No Degree) - Environmental Sustainability
University of Oklahoma
Norman, OKSkills
- Release planning
- Requirements analysis
- Stakeholder communication
- Teamwork and collaboration
- Problem-solving abilities
- Adaptability and flexibility
- Managing schedules
- PrismHR expertise
- Release scheduling
Certification
- WalkMe Certified Builder
Timeline
Migration Release Manager
ProService Hawaii
05.2024 - Current
Platform Analyst
ProService Hawaii
04.2023 - 05.2024
Payroll & Implementation Specialist
ZampHR
09.2021 - 04.2023
Digital Adoption Coordinator
Nextep Inc
06.2020 - 09.2021
Client Systems Specialist
Nextep Inc
05.2018 - 05.2020
Telesales Representative
Nextep Inc.
04.2017 - 05.2018
Some College (No Degree) - Environmental Sustainability
University of Oklahoma