Perry Bishop
West Columbia,SC
Summary
Seasoned Service Technician with a strong background in troubleshooting, client education, and system maintenance. Proven ability to enhance customer satisfaction through meticulous service and effective communication.
Overview
29
29
years of professional experience
Work History
Service Technician
Johnson Controls Security
West Columbia, South Carolina
08.1997 - Current
- Installed and maintained security systems for commercial clients.
- Conducted routine inspections to ensure system functionality and reliability.
- Diagnosed and resolved technical issues with security equipment promptly.
- Collaborated with team members to troubleshoot complex service challenges.
- Educated clients on system features and proper usage for optimal security.
- Managed inventory of tools, parts, and equipment needed for service calls.
- Diagnosed problems and determined solutions for various customer issues.
- Communicated with clients for outstanding customer service and to increase repeat business.
Education
High School Diploma -
Avenal High School
Avenal, CASkills
- Security system installation
- Technical troubleshooting
- System maintenance
- Diagnostic analysis
- Equipment management
- Customer relationship management
Timeline
Service Technician
Johnson Controls Security
08.1997 - Current
High School Diploma -
Avenal High School