Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
years of professional experience
1
Certificate
Work History
Premium Choice LLC
Encino, California
Telephonic Medicare Sales
01.2022 - Current
Job overview
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Met with customers to provide information about available products and policies.
Finalized sales and collected necessary deposits.
Conducted annual reviews of existing policies to update information.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Handled 80-100 calls per day to address customer inquiries and concerns
DirectPath
Birmingham, AL
Group Health Specialist
08.2017 - 12.2021
Job overview
Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Conducted research on insurance packages and investment options to generate client recommendations.
Met with customers to provide information about available products and policies.
Exceeded goals through effective task prioritization and great work ethic
Ascension Insurance (Now Called Relation Insurance
Palm Desert, California
Vice President-Employee Benefits
11.2014 - 07.2017
Job overview
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Calculated quotes and educated potential clients on insurance options.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Developed sales leads from direct referrals, networking and targeted marketing campaigns.
Met with prospective customers and business owners in homes, businesses and other settings.
Southern States Insurance Group
Palm Desert, CA
Commercial Insurance Broker
05.2010 - 10.2014
Job overview
Offered detailed information about products and binding coverage.
Reviewed, shopped and processed renewals.
Explained detailed policy concepts in easy-to-understand terms.
Provided advice, answered queries and escalated complaints to management.
Received inbound phone calls and electronic quote submissions
Met with customers to provide information about available products and policies
Brian Insurance Services
Visalia, CA
Self-Employed Insurance Broker
07.2001 - 04.2010
Job overview
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Calculated quotes and educated potential clients on insurance options.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Developed sales leads from direct referrals, networking and targeted marketing campaigns.
Started with zero revenue and created agency with $200,000 + revenue
The Grace Homes
Visalia, CA
Human Resources Manager
03.1999 - 06.2001
Job overview
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
Organized and led staff orientation programs and training to promote collaboration.
Motivated employees through special events, incentive programs and constructive feedback.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management
Directed job fairs to bring in local talent for long term and seasonal positions
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset
New Hope Christian Church
Visalia
Worship Arts Pastor
02.1993 - 05.1999
Job overview
Coordinated music and special vocals for worship services.
Supported pastor in discerning and meeting spiritual needs and helped church members and guests develop sense of belonging.
Performed as versatile vocalist and instrumentalist to support inspirational worship services.
Recruited volunteers for choirs and worship teams.
Conservacare
Huntington Beach, CA
Business Insurance Consultant
01.1987 - 08.1990
Job overview
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Met with customers to provide information about available products and policies.
Finalized sales and collected necessary deposits.
Conducted annual reviews of existing policies to update information.
Prudential Financial
Ontario, CA
Insurance Agent
05.1985 - 02.1987
Job overview
Maintained high standards of customer service by building relationships with clients.
Responded to customer calls swiftly to resolve issues and answer questions.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Approached potential clients by using direct marketing mailings and phone contacts.
Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques
Collected, analyzed and validated agency commissions