Perry Colson
Saint Louis,MO
Summary
Seasoned Assistant General Manager with a proven track record at Pasta House Company, excelling in operations management and staff development. Spearheaded marketing initiatives, boosting sales and customer satisfaction. Expert in inventory control and budget management, I foster a supportive environment that enhances team performance and retention.
Overview
13
13
years of professional experience
Work History
Assistant General Manager
Pasta House Company
2023.04 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Assistant Manager
Peppe's Apt. 2
2020.05 - 2023.02
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Generated repeat business through exceptional customer service.
Chess Instructor
Saint Louis Chess Club
2015.09 - 2019.02
- Increased student enrollment in the chess club by implementing engaging marketing strategies and outreach efforts.
- Trained students in proper chess etiquette, fostering positive sportsmanship and fair play.
- Developed customized curricula for various age groups to effectively teach chess concepts.
- Assisted struggling students with one-on-one tutoring sessions tailored to their individual needs and skill levels.
- Maintained accurate records of student performance, attendance, and participation throughout the program duration.
- Collaborated with school staff to integrate chess into the curriculum as a tool for enhancing critical thinking skills.
- Encouraged teamwork through group exercises that required efficient collaboration between students to solve complex problems.
Assistant Manager
Acero
2011.07 - 2017.09
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Education
Bachelor of Science - Sociology
Cal State Fullerton
Fullerton, CAAssociate of Arts - Hotel Restaurant Management
Saint Louis Community College
Saint Louis MO.06.2018
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Employee Relations
- Food safety and sanitation
- Training and development background
- Employee Scheduling
- Operations Oversight
- Budget Control
- Sales Techniques
Timeline
Assistant General Manager
Pasta House Company
2023.04 - Current
Assistant Manager
Peppe's Apt. 2
2020.05 - 2023.02
Chess Instructor
Saint Louis Chess Club
2015.09 - 2019.02
Assistant Manager
Acero
2011.07 - 2017.09
Bachelor of Science - Sociology
Cal State Fullerton
Associate of Arts - Hotel Restaurant Management
Saint Louis Community College
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