Summary
Overview
Work History
Education
Skills
Certifications Training
References
Timeline
Generic

Perry Gallo

Ashburn,VA

Summary

Experienced and skilled technician with over 12 years in HVAC and electrical systems. Adept at managing multiple tasks, with strong communication skills and exceptional expertise in diagnosing and repairing mechanical and electrical issues. Dedicated to continuous learning and contributing as a reliable team member.

Overview

11
11
years of professional experience

Work History

Multi-Skilled Operator

Salute Mission Critical, Compass Datacenters
02.2024 - Current
  • Responsible for overseeing the smooth operation of critical equipment within a data center.
  • Monitor and maintain the operation of all network processes by ensuring optimal conditions for housing data server equipment essential for business operations.
  • Tasked with responding to alarms triggered by the building management system, while promptly investigating and addressing issues to maintain uninterrupted functionality.
  • Conduct routine maintenance on HVAC systems and electrical generators. Monthly generator tests are conducted to uphold peak performance standards.
  • Facilitate seamless coordination with subcontractors, managing work orders, scheduling service calls and creating physical access for security and maintenance personnel.
  • Possess a comprehensive knowledge of mechanical, electrical, fire, and water safety systems.
  • Conduct thorough daily property rounds and readings to ensure operational integrity and security.
  • Complete detailed reports and gather essential data and information throughout shift, ensuring comprehensive documentation of operations.
  • Effectively communicate pertinent findings and updates to succeeding shifts to ensure seamless continuity amongst our team.

Project Manager

Guiseppe Enterprise
09.2023 - 02.2024
  • Manage and coordinate activities and personnel across construction projects, ensuring adherence to budget and timeline constraints
  • Execute tasks ranging from home additions, garage construction, deck installations and significant modifications to complete home renovations and landscaping projects
  • Collaborate with owners and engineers to determine project specifications and when necessary, obtain permits and licenses from county and state authorities
  • Evaluate resource requirements and develop cost estimates to manage project budgets effectively
  • A key part of the role requires coordinating with various crews and subcontractors
  • Manage construction phases to ensure timely completion of the project
  • Efficiently coordinate material procurement, equipment delivery and contractor scheduling
  • Evaluate progress and prepare reports for upper management as needed to provide updates on current status
  • Make changes to jobs as necessary to best meet construction deadlines
  • Effectively oversee mechanics and laborers in an effort to maintain continuous open communication.

Residential/Commercial HVAC Service Technician

Gillece Services
12.2022 - 09.2023
  • Diagnosed and repaired a wide array of HVAC systems, included but not limited to split systems, package units, boilers, mini-split systems, gas and oil furnaces
  • Utilized hand tools and instruments like electrical meters and refrigerant gauges to identify issues, conduct repairs, and perform warranty services in both residential and commercial settings
  • Identified maintenance risks on equipment
  • Interpreted complex wiring diagrams
  • Troubleshooted low and high voltage wiring systems
  • Responsible for the installation and removal of equipment and parts, ensuring compliance with local and national codes
  • Actively contributed towards improving system designs to enhance efficiency and comfort
  • Serviced various businesses and homes, fulfilling my responsibilities for service and maintenance
  • My dedication to delivering exceptional service has garnered positive reviews from satisfied customers, reflecting the high level of professionalism and skill I bring to my workplace
  • Always supported the management team by participating in weekly and monthly meetings/training sessions
  • This joint-effort helped in enhancing team collaboration and ensuring everyone is up-to-date with the latest industry developments and techniques.

Commercial HVAC/R Service Technician

Huckestein Mechanical
03.2022 - 11.2022
  • Performed maintenance and serviced various types of commercial HVAC equipment
  • Responsible for having several accounts which included establishments such as schools, restaurants, and apartment complexes
  • Scheduled and set up preventative maintenance for customers by testing, inspecting and cleaning the equipment that was a part of that establishment
  • Managed emergency service requests directly from clients or coordinated service calls through dispatch
  • Proficiently serviced a range of HVAC equipment, including boiler systems, chiller systems, heat pumps, RTUs, exhausters, refrigeration equipment and other industrial HVAC equipment
  • Maintained buildings and properties for clients, ensuring 24/7 on-call availability for critical equipment
  • Regularly communicated with owners, engineers, and management teams, providing updates and conducting meetings with staff to relay important information
  • Demonstrated strong customer service skills, prioritizing client satisfaction
  • Operated a fully stocked company van, utilized for commuting to and from jobs
  • Played a key role in training new technicians, providing guidance until management deemed them ready for independent work.

HVAC Sales

Casteel Heating and Cooling
09.2020 - 02.2022
  • Conducted scheduled home visits, assessing customer’s HVAC needs and proposing system replacement options
  • Engaged in meaningful conversations with customers, gathering key information to present options for issue resolution
  • Performed load calculations, ensuring proper sizing of duct systems and equipment, and offered indoor air quality solutions when requested
  • Leveraged strong customer service skills and prior technician knowledge to relate to customers genuinely and devise effective solutions
  • Developed material lists and provided pictures for seamless coordination with the installation department
  • Designed and sold HVAC, plumbing, and electrical projects, following up post-installation via phone or on-site visits
  • Regularly attended sales meetings and participated in out-of-state training classes.

Comfort Advisor/Sales

Bardi Heating, Cooling and Plumbing
02.2018 - 09.2020
  • Conducted customer consultations to assess home HVAC needs, presenting tailored options for new systems
  • Leveraged technical background as a technician and installer to recommend optimal products and ideas to customers
  • Suggested new HVAC equipment, recommended product upgrades, and proposed duct modifications to customers based on personalized comfort assessments
  • Demonstrated affective communication skills throughout the process
  • Provided various solutions to address identified issues
  • Utilized the company-provided price book to generate estimated costs for client projects
  • Generated material list and completed required paperwork and forms, forwarding them to the installation department to ensure seamless job execution
  • Conducted post-installation quality control visits to ensure adherence to company standards and customer satisfaction
  • Delivered robust customer service
  • Regularly participated in sales and tech meetings to refine sales techniques and stay informed about industry changes and new products.

Residential HVAC Service Technician

Bardi Heating, Cooling and Plumbing
03.2013 - 02.2018
  • Managed HVAC service calls for residential customers and small businesses, utilizing a stocked company-provided van
  • Employed various tools, electrical meters and gauges to diagnose HVAC system issues
  • Utilized the company’s price book to estimate repair costs, providing clear communication of findings and presenting resolution options
  • Advised on full system replacements, modifications and duct system replacements based on system age and condition
  • Generated sales leads through dispatch, exceeding incentive goals set by supervisors
  • Successfully upsold repair packages when beneficial for customers
  • Conducted preventative maintenance at customer establishments
  • Cultivated positive, professional relationships, resulting in favorable reviews and customer recommendations
  • Mentored and trained apprentice technicians in HVAC operations
  • Assumed leadership duties, overseeing a team of six technicians in the latter part of my tenure
  • Received a promotion from owner and management for exceeding expectations as a technician, transitioning into a full-time sales position.

Education

HVAC/Refrigeration Certification -

Lincoln College of Technology
Columbia, MD

Mechanical and Aerospace Engineering -

West Virginia University
Morgantown, WV

Skills

  • Mechanical experience
  • Self-motivated
  • Effective communication abilities
  • Strong organizational and time management skills
  • Willingness to learn and adapt
  • A team player with leadership competence
  • Proficient at interpreting wiring schematics
  • Efficient at problem-solving
  • Familiar with health and safety standards
  • Preventative maintenance
  • Troubleshooting
  • Computer skills – MS Office
  • Attention to detail

Certifications Training

  • EPA Section 608 Universal Certification (2012)
  • NATE Certification in Air-to-Air Heat Pumps (2014)
  • Furnace Heat Exchanger Expert
  • Microsoft Office

References

  • Zach Nelson - Operations Shift Supervisor, NTT Global, 703-901-8192
  • Trevor Brazelton -Data Center Site Manager, Salute Mission Control, 540-519-1963
  • Jon Bametzreider - Operations Manager, Gillece Services, 717-269-6334
  • Justin Lowry - Operations Manager, Bardi Heating, Cooling and Plumbing, 770-235-8371

Timeline

Multi-Skilled Operator

Salute Mission Critical, Compass Datacenters
02.2024 - Current

Project Manager

Guiseppe Enterprise
09.2023 - 02.2024

Residential/Commercial HVAC Service Technician

Gillece Services
12.2022 - 09.2023

Commercial HVAC/R Service Technician

Huckestein Mechanical
03.2022 - 11.2022

HVAC Sales

Casteel Heating and Cooling
09.2020 - 02.2022

Comfort Advisor/Sales

Bardi Heating, Cooling and Plumbing
02.2018 - 09.2020

Residential HVAC Service Technician

Bardi Heating, Cooling and Plumbing
03.2013 - 02.2018

HVAC/Refrigeration Certification -

Lincoln College of Technology

Mechanical and Aerospace Engineering -

West Virginia University

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Perry Gallo