Highly motivated and adaptable young professional with a diverse background in customer service, inventory management, and manual labor. Proven ability to excel in various roles across multiple industries, demonstrating exceptional flexibility and a strong work ethic. Adept at handling heavy lifting, maintaining organized stockrooms, and delivering excellent customer experiences. Seeking a challenging position where a broad skill set and a dedication to hard work can contribute to team success and company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Metal Worker
Olivia Machine and Tool
05.2024 - Current
Operated hand and power tools and heavy machinery safely.
Completed accurate retail and wholesale valuations of metals and completed works.
Painted and applied protective coatings to various parts.
Coordinated tasks and determined correct amount of material required to complete assignments.
Tended cutoff saws, presses and forming machines.
Determined machine adjustments and material requirements for high quality production.
Read job specifications to determine machine adjustments and material requirements.
Cut, ground and deburred frames and profiles.
Worked with tin, sheet iron and sheet copper.
Inspected individual parts, assemblies and installations for adherence to specifications and building codes.
Fulfilled output requirements while consistently reducing scrap levels.
Drilled and punched holes in metal for screws, bolts and rivets quickly and efficiently.
Worked with twisted and damaged metal items to restore appearance by correcting damages.
Detected work piece defects and machine malfunctions.
Cook
Pop Heaven- Gourmet Popcorn and Sweet Treats
08.2022 - 10.2023
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Prepared food items in compliance with recipes and portioning control guidelines.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Communicated closely with servers to fully understand special orders for customers.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Adjusted recipes based on ingredient availability or customer request.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Managed opening and closing shift kitchen tasks.
Helper
Gross Farms
06.2022 - 10.2022
Followed supervisor instructions to complete tasks on time.
Cleaned and straightened work areas to maximize productivity and safety.
Performed manual labor and random jobs to help teams accomplish goals.
Responded to customer requests for products, services, and company information.
Processed customer service orders promptly to increase customer satisfaction.
Delivered prompt service to prioritize customer needs.
Exhibited high energy and professionalism when dealing with clients and staff.
Responded proactively and positively to rapid change.
Cashier
Zaxbys Resturant
06.2022 - 09.2022
Worked closely with shift manager to solve problems and handle customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Helped customers complete purchases, locate items, and join reward programs.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Stocked, tagged and displayed merchandise as required.
Upsold additional products and services to increase revenue.
Assisted customers with returns, refunds and resolving transaction issues.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Operated cash register to record transactions accurately and efficiently.
Learned duties for various positions and provided backup at key times.
Maintained current knowledge of store promotions and highlighted sales to customers.
Worked with floor team and managers to meet wide range of customer needs.
Responded promptly to requests for assistance, spills and customer inquiries.
Processed refunds and exchanges in accordance with company policy.
Golf Cart Attendant
Carolina Lakes Golf Course
02.2021 - 05.2021
Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
Used a golf cart and ball picker to recover range balls.
Shut down facility daily by turning off lights, storing equipment and locking doors.
Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Assisted customers in entering and exiting rides, providing balance support and general directions.
Monitored pace of play, turf repairs and tee times for players.
Education
High School Diploma -
Western Harnett High School
Lillington, NC
05.2024
Skills
Customer service skills
Customer service background
Drawer balancing
Returns processing
ID Verification
POS Systems
Time management strength
Physical Strength and Stamina
Flexible
Certification
OSHA 10 hour general industry certification
OSHA 10 hour construction certification
Welding certificiate
Timeline
Metal Worker
Olivia Machine and Tool
05.2024 - Current
Cook
Pop Heaven- Gourmet Popcorn and Sweet Treats
08.2022 - 10.2023
Helper
Gross Farms
06.2022 - 10.2022
Cashier
Zaxbys Resturant
06.2022 - 09.2022
Golf Cart Attendant
Carolina Lakes Golf Course
02.2021 - 05.2021
High School Diploma -
Western Harnett High School
OSHA 10 hour general industry certification
OSHA 10 hour construction certification
Welding certificiate
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