Dynamic leader with a proven track record at Publix, adept in customer service management and stock rotation. Excelled in enhancing operational efficiency and team productivity through effective training and mentoring. Demonstrated exceptional verbal communication skills, ensuring high-quality customer service and fostering a positive shopping environment.
Grocery Team Leader is responsible for overseeing the daily operations of the grocery department, including ensuring product freshness, customer service, staff training, inventory management, and compliance with company standards, while acting as a leader and role model for their team members by actively participating in tasks on the floor alongside them they are essentially a key point of contact for the department, ensuring smooth operations and high quality customer service.