Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Perry Jackson

Barbourville,KY

Summary

Focused Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Coach

Walmart
Middlesboro, KY
05.2009 - Current
  • Developed and maintained store policies and procedures.
  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Performed regular audits to ensure compliance with company standards.
  • Implemented strategies to increase customer satisfaction levels and build brand loyalty.
  • Established weekly and monthly goals for sales staff to achieve desired results.
  • Coordinated stock replenishment processes as needed based on sales trends.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Analyzed financial data to identify areas of improvement or cost savings opportunities.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Organized merchandise displays according to seasonal promotions or special events.
  • Worked closely with vendors to negotiate contracts for goods or services.
  • Built and maintained strong working relationships with team members.
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Supervised cash drawer balances and deposits of store receipts.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Increased store sales by cross-selling complementary items.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Created engaging merchandise presentations to motivate impulse purchases.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Established store tactics and strategies to achieve operational performance and sales goals.

Laborer

Giles W. Dalby Correctional Facility
New Tazewell, TN
03.2003 - 01.2009
  • Worked with team members to ensure efficient workflow throughout the day.
  • Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
  • Operated various power tools such as drills and saws safely while following manufacturer's instructions.
  • Lifted objects weighing up to 50 pounds without assistance when necessary.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Read plans, instructions or specifications to determine work activities.
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Cut materials into specified sizes for installation using tile cutters and power saws.
  • Applied caulking compounds by hand or caulking guns to protect against entry of water or air.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.

Store Manager/Assistant Manager

Sonic DriveIn
Middlesboro, KY
01.1998 - 02.2003
  • Developed and implemented customer service standards for staff to follow.
  • Trained new employees on food preparation, cash handling, and customer service techniques.
  • Monitored daily operations of the restaurant, including inventory control and ordering supplies.
  • Scheduled shifts for staff members based on weekly forecasts.
  • Ensured compliance with all local health regulations related to food safety.
  • Managed team of 10-15 employees in fast-paced environment.
  • Maintained accurate financial records, such as sales receipts and invoices.
  • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
  • Created marketing strategies that promoted business growth and brand recognition.
  • Responsible for interviewing, hiring and training new employees.
  • Implemented cost saving initiatives within the store budget guidelines.
  • Supervised stock levels of kitchen ingredients ensuring freshness of food served.
  • Optimized profits by controlling food, beverage and labor costs.

Education

General Studies

Bell County High School
Pineville, KY
05-2000

Appretice - Certificate of Masonary

Bell County Vocational
Pineville, KY
05-2000

Skills

  • Store Performance Evaluations
  • Inventory Management
  • Consumer Trend Analysis
  • Sales Statistic Analysis
  • Team Motivation
  • Evaluating Employee Work
  • Complaint Resolution
  • Teamwork And Collaboration
  • Team Development
  • Performance Improvements
  • Strategic Planning
  • Sales Expertise

Certification

  • fork lift license
  • walkie stacker license
  • scissor lift license
  • electric jack license

Affiliations

  • I love the outdoors fishing,hiking and hunting
  • love spending time with my wife, 2 shepherds, kids and grandchild

Timeline

Coach

Walmart
05.2009 - Current

Laborer

Giles W. Dalby Correctional Facility
03.2003 - 01.2009

Store Manager/Assistant Manager

Sonic DriveIn
01.1998 - 02.2003

General Studies

Bell County High School

Appretice - Certificate of Masonary

Bell County Vocational

Similar Profiles

CREATE PROFILE
Perry Jackson