Perry Kavookjian
Fresno,CA
Summary
Experienced Quality Auditor with well-honed analytical skills with regulatory compliance auditing experience for Six years. Solution-focused professional highly-regarded among peers and supervisors in Metals Recycling industry. Skilled auditor who works diligently with all levels of peers, management and external authorities.
Overview
16
16
years of professional experience
Work History
Quality Control Auditor
Schnitzer Steel
01.2017 - Current
- Performed continuous random spot reviews of daily log pages, non-routine and work package contents for completeness, correct use of appropriate references and approved data.
- Identified issues of non-compliance and elevated reports to senior personnel.
- Monitored departmental forms for compliance to submissions rules and guidelines.
- Participated in compliance inquiries and provided interpretation of data to guide investigators in creation of Corrective and Preventive Actions.
- Trained and reviewed work of junior personnel on departmental responsibilities.
- Gathered and reviewed current data to determine areas in need of improvement.
- Determined correct procedures for inspection and review to standardized audit processes.
- Inspected raw and in-processed materials to determine quality and any not meeting minimum standards.
- Developed and implemented system to provide continuous evaluation of Anti-fraud Controls performance.
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
- Developed and implemented system to provide continuous evaluation of Vehicle Purchasing performance.
- Educated and oriented employees to improve compliance with quality control protocols.
- Reviewed work instructions and production strategies to verify compliance with established standards.
- Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
- Scheduled and executed 6 yearly audits.
Vehicle Purchasing Agent
Schnitzer Steel
01.2013 - 01.2017
- Train Six New Hires on Purchasing Strategy, Policies and Procedures
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained documentation for all purchases.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Conducted research, identifying potential vendors and better pricing options.
Crew Member Cook
Charley's Grilled Subs
01.2012 - 02.2013
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Kept kitchen up to code for health and safety inspections.
- Prepared food items according to recipe to drive quality and consistency.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
Team Member
Taco Bell Restaurant
03.2009 - 06.2011
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Technical Support Representative
Alorica
04.2007 - 12.2008
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- Used ticketing systems to manage and process support actions and requests.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Managed high levels of call flow and responded to Sony Vivo Laptops technical support needs.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Translated complex technical issues into digestible language for non-technical users.
- Researched product and issue resolution tactics to address customer concerns.
- Monitored systems in operation and quickly troubleshot errors.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
- Assisted with updating technical support best practices for use by team.
Education
Some College (No Degree) - Information Technology
Institute of Technology
Clovis, CAHigh School Diploma -
Central High School East
Fresno, CA06.2006
Skills
- Computer hardware and software knowledge
- Computer networking knowledge
- Strong Communication and time management skills
- Strong multitasking skills
- Work well in team environment
- Spreadsheet Tracking
- Safety Rules
- Policy and Procedure Modification
- Schedule Management
- Reading Comprehension
- Product Quality Requirements
- Monitor Quality Control
- Recordkeeping Accuracy
- Corrective Action Planning
- Personnel Records
- Report Generation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Employee of the Month (2013) by handling the Vehicle Purchasing Deportment solo with accuracy and efficiency.
- Achieved Star Award (2022) by nomination for Teamwork, Attitude and Resourcefulness.
Timeline
Quality Control Auditor
Schnitzer Steel
01.2017 - Current
Vehicle Purchasing Agent
Schnitzer Steel
01.2013 - 01.2017
Crew Member Cook
Charley's Grilled Subs
01.2012 - 02.2013
Team Member
Taco Bell Restaurant
03.2009 - 06.2011
Technical Support Representative
Alorica
04.2007 - 12.2008
Some College (No Degree) - Information Technology
Institute of Technology
High School Diploma -
Central High School East
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