Perry Manning

Initiates, directs, and participates in community outreach programs by encouraging and supporting associates and managers in serving as good members of the community; establishing and maintaining relationships with key individuals or groups in the community; representing the company to various external organizations; and championing company-sponsored programs, events, and sustainability efforts to associates, customers, and the local community

• Ensures compliance with company policies and procedures by holding hourly associates accountable; analyzing and interpreting reports; implementing and monitoring asset protection and safety controls; maintaining quality assurance standards; overseeing safety and operational reviews; developing and implementing action plans to correct deficiencies; and providing direction and guidance on executing company programs and strategic initiatives
• Provides supervision and development opportunities for hourly associates in assigned area by hiring, training, mentoring, and actively listening to associates; assigning duties; evaluating performance and providing recognition; setting clear expectations; communicating expectations consistently and effectively; ensuring diversity awareness; and providing (tour to teach) feedback to ensure business goals are achieved
• Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience
• Assists store manager in driving the financial performance of the Facility by ensuring that sales and profit goals are achieved; reviewing and evaluating P&L (Profit & Loss) statements; assisting the management team in controlling expenses to ensure indexed to sales; developing and implementing plans to correct any deficiencies in financial performance; and participating in analyzing economic trends and community needs for budge forecast.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning
• Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

• Maintain team in compliance with Sops by maintaining training matrix and documentation
• Develop, trained, and mentor warehouse employees in important protocols and practices
• Coordinate timely, accurate, and complete order pulling for all orders during each shift
• Met peak warehouse demands with well-coordinated staff schedules and motivated team ready to handle challenging production requirements
• Maintain high degree of visibility and access to shipping, receiving, and packing room employees to quickly respond to any need
• Coach, trained, and mentor warehouse employees in important protocols and practices
• Maintained smooth distribution center operations by troubleshooting and facilitating orders
• Direct warehouse functions, including order selection, packaging, loading, and product replenishment
• Create and maintained important daily reports used by warehouse and operations team members.
• Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.

• Communicated with (or to) individuals or groups verbally and/or in writing (e.g
• Customers, suppliers, associates)
• Supervise and develop associates and leaders in area of responsibility
• Monitor and manage productivity of area of responsibility
• Maintain quality and safety standards in area of responsibility
• Identify associate, customer, and/or supplier concerns
• Implement business plan for area of responsibility
• Reduced operational deficiencies and financial risks by analyzing key metrics and developing actionable solutions to close gaps
• Eliminated resource waste through effective monitoring and improved controls
• Managed departments effectively, monitoring team performance and Kips to address deficiencies
• Maximized employee performance with effective training and close mentoring
• Directed daily operations, including staff management, task delegation and improve operations.

• Improved efficiency by synchronizing work of diverse departments to eliminate bottlenecks and streamline processes
• Empowered employees by coordinating necessary resources to effectively handle needs and achieve objectives
• Protected business assets and minimized waste through effective risk management and quality control strategies
• Leveraged business intelligence data through proactive implementation of tracking and reporting systems
• Kept staff performing at peak levels with clear objectives and hands-on strategies
• Upheld company reputation for professionalism and results by expertly managing all facets of successful [Type] business
• Planned and managed crew schedules for [Type] operations in line with business and project demands
• Developed team culture focused on group success and continuous improvement
• Boosted efficiency with adoption and integration of new process and technology solutions
• Determined operational strategies governing [Area of expertise], bringing procedures and personnel in line with company values
• Optimized procedures and workflow based on tracking and analysis of business trends
• Coordinated operational support for [Type] activities, organizing resources and teams to manage needs
• Resolved process inefficiencies through effective analysis and resolution of deficient areas.