Perry Thompson
San Marcos
Summary
Results-oriented brand management and brand education professional with over 7 years of experience supporting medium to large public companies in driving revenue growth and increasing brand awareness. Proven track record of implementing effective marketing and communication strategies that elevate team performance and boost workplace morale. Spearheaded initiatives to enhance the customer experience, elevate brand representation, and establish a stronger online and in-store presence for multiple companies. Committed to fostering partnerships that improve education efforts and representing associations at local and regional events. Proficient in utilizing creative software tools such as Adobe Premiere, Express, and Creative Educator to deliver compelling content.
Overview
12
12
years of professional experience
Work History
HS Career & Technology Teacher
Southwest Preparatory
01.2024 - Current
- Responsible for carrying out a career technical educational program based on the Texas CTE model standards that prepare students for high-skilled, high-wage careers aligned with post-secondary education and consistent with regional workforce needs
- Successfully improved student participation in the classroom through the integration of creative role-playing exercises by incorporating interactive technology-based lessons.
- Developed a program to work with students and create interest in higher learning and career exploration
- Modified the general educational curriculum for special-needs students based on a variety of instructional techniques and technologies
Assistant Beauty Department Manager
HEB
01.2023 - 12.2023
- Increased department efficiency by 20% in 6 months, resulting in improved customer satisfaction and customer loyalty
- Drove department's revenue by 40% in 6 months through creative promotional initiatives boosting customer engagement and increasing own brand awareness sales.
- Reduced staff turnover by 20% in 6 months, by developing and implementing training programs enhancing team performance, productivity and boosting department morale.
Retail Counter Manager
MAC Cosmetics
05.2022 - 12.2022
- Met or exceeded sales goals by overseeing store operations with emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory resulting in a 54% increase to LY and 6% compared to the company at 4.2%
- Optimized individual performance of each Artist and coached them for better performance in sales techniques, artistry, and customer service leading to increased store sales by 15% in 6 months
- Demonstrated solid understanding of sales, product knowledge, events, operations, retail market, and beauty industry to keep business and team moving forward by capturing consumer insights/sales trends/traffic patterns and using learning patterns and using learnings to influence planning optimization.
Salon Makeup Manager
Blow Blo Dry Bar
05.2021 - 11.2021
- Led staff in daily operations of the salon, including guest services, and sales/marketing programs for a beauty salon that specializes in hair treatment/services and makeup services driving revenue growth, and increasing customer satisfaction and brand awareness resulting in 25% revenue growth.
- Interacted with clients daily and built lasting relationships by providing custom makeup solutions based on clients' needs and consulted/supported clients from pre-to-post makeup services increasing customer satisfaction ratings by 40% in 6 months.
- Utilized social media for area market research to promote services and products through innovative marketing and product promotion campaigns resulting in an increase in service and product boosting by 20% in 6 months.
Shift Leader/Delivery Driver
Papa Johns
03.2013 - 12.2018
- Worked jointly with the Manager to streamline all functions of the franchise to ensure that high-quality customer service and programs are delivered adhering to Papa John’s protocol and standards.
- Coached and guided team to exceed customer satisfaction goals by 20% in 3 months resulting in higher sales, improved team morale and productivity.
- Oversaw daily operations for over 200 customers and ensured high-quality customer service adhering to SOP and increased productivity by 10% in 6 months, resulting in improved customer satisfaction
Education
Master of Arts - Mass Communications
Texas State University
San Marcos, Texas01.2021
Bachelor of Arts - Communications
Prairie View A&M University
Prairie View, Texas01.2017
Skills
- Technology integration
- Digital literacy
- Curriculum development
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Critical thinking
- Collaboration
- Project Management
- Event Management
Timeline
HS Career & Technology Teacher
Southwest Preparatory
01.2024 - Current
Assistant Beauty Department Manager
HEB
01.2023 - 12.2023
Retail Counter Manager
MAC Cosmetics
05.2022 - 12.2022
Salon Makeup Manager
Blow Blo Dry Bar
05.2021 - 11.2021
Shift Leader/Delivery Driver
Papa Johns
03.2013 - 12.2018
Master of Arts - Mass Communications
Texas State University
Bachelor of Arts - Communications
Prairie View A&M University
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