Summary
Overview
Work History
Education
Skills
Timeline
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Perry Wilson

Laurens,South Carolina

Summary

Dynamic, highly organized with excellent interpersonal skills, over 11 years of experience in customer management, operations/budget planning, and performance/quality management. Air Force veteran experienced in financial analysis, budget reports, and reconciliation Proficient in Microsoft Office with more than 15 years of experience using MS Excel, PowerPoint, and Word Diplomatic team/project leader with an optimistic outlook on problem resolution, and a record of success in fostering positive, productive working relationships with subordinates, customers, project teams, and senior leadership Maintained 100% accountability and open compromise on areas of differences, while cultivating an environment of cooperation and teamwork Recognized throughout career for productivity excellence, teamwork, accountability, sound decision-making, and strong technical qualifications

Overview

11
11
years of professional experience

Work History

Firing Operator Trainer

Kyocera/AVX
01.2023 - Current
  • Train new employees on Standard Operating Procedures, and safety practices
  • Increase production output by optimizing machine settings and operator techniques.
  • Improve operator efficiency by 35% by developing and implementing comprehensive training programs.
  • Facilitate cross-training initiatives among staff members, bolstering overall team expertise and adaptability.
  • Promote quality assurance measures through diligent recordkeeping practices and thorough documentation of operational activities.

Insurance Producer

Family First Life
08.2017 - 12.2022
  • Sustained an 85% sales rate on inbound queries through active listening, interpersonal skills, and product knowledge, prioritizing and coordinating responses to telephone and email inquiries
  • Produced comprehensive plans to meet individual insurance needs and financial goals through data analysis of requirements for potential clients
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Collaborated with underwriters to ensure accurate risk assessment and appropriate coverage options.
  • Organized office paperwork efficiently, resulting in easier access to important documents when needed.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Prepared and reviewed insurance applications to verify compliance with regulations.

Contract Administrator

U.S Department Of Defense
02.2013 - 08.2017
  • Monitored contract performance, collaborating in contract termination and close-out
  • Used price and cost analysis on the significant elements of the contractors’ proposals, when above the Truth in Negotiation Act (TINA) threshold of $2M
  • Investigated contractors’ history, and accounting systems to ensure compatibility with the government payment system
  • Maintained database systems to track and analyze operational data.
  • Performed final closeout of assigned contracts by ensuring delivery, inspection, and acceptance of all end items, and all contract administrative reporting actions have been completed
  • Oversaw contractor compliance with contract requirements and took timely action to resolve issues between the government and the contractor
  • Maintained personnel records and updated internal databases to support document management.

Education

Bachelor's degree - Business Administration, Acquisition and Contract Management

Strayer University
Charlotte, NC
8.2011

Associate's degree - Financial Management

Community College Of The Air Force
Maxwell AFB, AL

Associate of Applied Science - Aerospace Ground Equipment Technology

Community College of The Air Force Associate, Embry-Riddle Aeronautical University
Maxwell AFB, AL

Associate of Science - Aviation Safety

Daytona Beach, FL

Skills

  • MS Office
  • Problem-Solving
  • Analytical and Critical Thinking
  • Critical Thinking
  • Interpersonal Skills
  • Budget Administration
  • Database Management
  • Quality Assurance
  • Computer Literacy
  • Attention to Detail
  • Organizational Skills

Timeline

Firing Operator Trainer

Kyocera/AVX
01.2023 - Current

Insurance Producer

Family First Life
08.2017 - 12.2022

Contract Administrator

U.S Department Of Defense
02.2013 - 08.2017

Bachelor's degree - Business Administration, Acquisition and Contract Management

Strayer University

Associate's degree - Financial Management

Community College Of The Air Force

Associate of Applied Science - Aerospace Ground Equipment Technology

Community College of The Air Force Associate, Embry-Riddle Aeronautical University

Associate of Science - Aviation Safety

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Perry Wilson